Teller (Full Time) - Houston, Northside

PROSPERITY BANK•Houston, TX

About The Position

The Teller performs banking transactions accurately and efficiently, including processing deposits and loan payments, cashing checks and other negotiable instruments, transferring funds between accounts, selling official checks and money orders, processing credit card cash advances, and balancing cash. The role promotes bank products and services while providing courteous, professional customer service and maintaining the privacy of customer information. The Teller follows established procedures, compliance requirements, and security standards; resolves customer inquiries and transaction discrepancies; and helps maintain effective relationships with customers, colleagues, and management. Other assigned duties may include night-drop functions, clerical work, training assistance, and maintaining clean and secure work areas. This position has no supervisory responsibilities.

Requirements

High school graduate or equivalent.
At least one year of related experience or cash-handling experience.
Good communication skills.
Professional appearance, dress, and attitude.
Good math skills and good typing skills.
Ability to operate related computer applications and business equipment, including an adding machine, typewriter, copy machine, coin and money-counting machines, and telephone.
Ability to apply common-sense reasoning to detailed but uninvolved instructions and problems involving a few variables.
Ability to perform basic math, use decimals to compute ratios and percentages, and draw and interpret graphs.
Ability to read and write complex sentences with proper punctuation and communicate using a good vocabulary.
Ability to hear ordinary conversations, use finger dexterity for small movements, perform repetitive wrist, hand, or finger movements, and have average visual acuity.
Sedentary work involving sitting most of the time, with occasional exertion of up to 10 to 25 pounds of force.

Nice To Haves

Understanding of bank operations preferred.
Previous Teller experience preferred.

Responsibilities

Process deposits, loan payments, account transfers, and credit card cash advances.
Cash checks and other negotiable instruments and examine documents for endorsements and negotiability.
Sell traveler’s checks, official checks, and money orders.
Verify and balance cash daily, maintain balancing records, and promptly detect and resolve discrepancies.
Promote and cross-sell bank products and services to meet customer needs and develop or strengthen customer relationships.
Represent the bank courteously and professionally; promptly resolve customer requests and inquiries.
Follow Teller procedures and compliance requirements, and maintain customer privacy and the bank’s professional reputation.
Operate the online teller terminal and perform assigned night-drop and clerical functions.
Coordinate with area personnel and management, assist staff as required, and help with training or orientation as needed.
Keep the supervisor informed of area activities and problems or concerns.
Complete required reports and records accurately and promptly.
Attend meetings and training classes, which may be held on weekdays, evenings, and/or Saturdays.
Maintain clean, secure, and well-maintained work areas.
Perform other duties as assigned.