Teller- Part Time

Langley Credit Union•Poquoson, VA

4d•Onsite

About The Position

Langley Federal Credit Union is hiring a part-time Teller to work onsite at its Poquoson Branch in Poquoson, Virginia. The Teller provides members with accurate, in-person service, processes member transactions, and educates members about products and services that can help them save, borrow, and spend wisely. The role also supports branch operations, helps protect members and the Credit Union from fraud and theft, and may require work at other branch locations. A flexible schedule, including Saturdays, is required. The position requires an associate degree or two years of face-to-face customer service or sales experience that includes cash handling, or an equivalent combination of education and experience. The targeted pay range is $17.00–$19.03, based on qualifications and experience. Work is performed in an indoor, climate-controlled retail branch with noise ranging from quiet to moderate. The role frequently involves talking, hearing, sitting, using office and branch equipment, handling bills and coins, reaching, standing, and walking. Occasional lifting of up to 10 pounds may be required, along with close vision at 20 inches or less.

Requirements

An associate degree, or two years of face-to-face customer service or sales experience including cash handling, or an equivalent combination of education and experience.
Ability to work a flexible schedule, including Saturdays.
Frequently talk, hear, sit, use hands and fingers to operate equipment, handle and manipulate small objects, reach, stand, and walk.
Occasionally lift up to 10 pounds.
Meet the job's close-vision requirement (20 inches or less).

Responsibilities

Process member transactions, including balance inquiries, transfers, payments, loan advances, account openings, and other requests through the core system.
Process cash transactions accurately and in compliance with regulatory requirements.
Assist members with service requests, document interactions, and follow up using the Customer Relationship Management (CRM) tool and Document Management System.
Educate members about Langley products and services and make referrals to internal business partners.
Interact professionally with peers, supervisors, and other Langley employees to foster teamwork.
Mentor and serve as a role model for tellers, providing adequate on-site training.
Help deter fraud and theft to protect members and the Credit Union.
Assist with other branch operational duties as assigned.
Comply with Credit Union policies and regulatory requirements.
Work at other branch locations as needed.

Benefits

Affordable medical, dental, and vision plans.
Educational assistance, including books, lab fees, registration costs, and more.
Student loan repayment support.
Career growth opportunities.
Paid vacation that accrues from the first day and increases with service, up to a maximum cap.
13 paid holidays, including the employee's birthday and the day after Thanksgiving, plus floating holidays.
Paid sick time for all team members.
401(k) plan with a 6% company match, immediate vesting, and a Roth IRA option.
Company-covered short- and long-term disability insurance.
Complimentary life insurance and the option to purchase additional voluntary life insurance.
Flexible health care and dependent care benefits.