Teller (Part Time) - Lubbock, Milwaukee

PROSPERITY BANK•Lubbock, TX

About The Position

The Teller processes deposits, withdrawals, loan payments, and other transactions; posts to general ledger accounts; cashes negotiable items; and promotes the Bank’s products and services while providing excellent customer service. The position is responsible for accurate daily cash balancing, resolving discrepancies, following teller procedures and compliance requirements, and protecting customer information. The Teller maintains professional relationships with clients, colleagues, and management; responds promptly to client requests; operates an online teller terminal; completes reports and records; and assists with staff training or orientation as needed. Related duties may include night drop functions, clerical work, keeping work areas clean and secure, and cross-selling Bank products. This role has no supervisory responsibilities.

Requirements

  • High school graduate or equivalent.
  • Good communication skills.
  • Professional appearance, dress, and attitude.
  • Good math skills and typing skills.
  • Ability to operate related computer applications and business equipment, including an adding machine, typewriter, copy machine, coin and money counting machines, and telephone.
  • Ability to perform basic math, apply common-sense reasoning to detailed instructions, and communicate and write effectively.
  • Required knowledge proficiencies include Mentor Program, required training and webinars in the 90-day plan, GS3 Program, Precision, Integrated Teller advanced functions, CTR/MIL understanding, IVIEW, Product Knowledge, SCO, ATM Balancing, WITS/Wires (minimum domestic), Risk Management Skill, and Dual Control.

Nice To Haves

  • Understanding of Bank operations.
  • At least one year of related experience or cash handling experience.
  • Previous Teller experience.

Responsibilities

  • Process deposits, loan payments, account transfers, credit card cash advances, and other teller transactions.
  • Cash checks and other negotiable instruments and examine documents for endorsements and negotiability.
  • Sell traveler’s checks, official checks, and money orders.
  • Verify and balance cash daily, maintain balancing records, and promptly detect and resolve discrepancies.
  • Follow teller procedures and compliance requirements, including maintaining customer privacy.
  • Promote and cross-sell Bank products and services to meet customer needs and develop or strengthen client relationships.
  • Provide courteous and professional service and promptly resolve client requests and inquiries.
  • Operate the online teller terminal and related business equipment.
  • Coordinate with area personnel and management, assist staff as needed, and assist with training or orientation when required.
  • Keep supervisors informed of area activities and concerns, and complete required reports and records accurately and promptly.
  • Attend meetings and training classes that may be held on weekdays, evenings, and/or Saturdays.
  • Perform night drop and related clerical duties as assigned, and keep work areas clean, secure, and well maintained.
  • Perform other duties as assigned.
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