Teller Part Time Bilingual Spanish North Plainfield

Wells Fargo Bank•Plainfield, NJ

10d•Onsite

About The Position

Wells Fargo is seeking a part-time Teller for its National Branch Network in North Plainfield, New Jersey. This front-line, customer-focused role supports customers’ everyday banking needs through in-branch interactions. The Teller processes transactions accurately, provides a welcoming and reliable experience, learns about customers’ needs, and connects them with relevant products, services, digital tools, or bankers for more detailed guidance. The role works closely with branch teammates to support smooth daily operations and consistent customer service, and offers foundational retail banking experience with training, coaching, and opportunities for career growth. The position requires Spanish/English speaking and listening proficiency and a schedule that includes Saturdays. Candidates must pass a required language assessment. The role is not eligible for Visa sponsorship. The listed base pay range is $22.00–$27.50; pay may vary based on factors such as skills, experience, performance, and work location. Employees may also be eligible for incentive opportunities.

Requirements

At least 6 months of experience interacting with customers, or equivalent experience demonstrated through work, training, military experience, or education.
Bilingual speaking and listening proficiency in Spanish and English.
Ability to work a schedule that includes Saturdays.
Must take and pass the required language assessment.
This position is not eligible for Visa sponsorship.

Nice To Haves

Experience in customer-facing roles and strong attention to detail, including accurately processing transactions across multiple systems in fast-paced environments.
Strong verbal communication and active listening skills; ability to understand needs, ask effective questions, and clearly explain solutions.
Ability to follow policies, procedures, and controls while maintaining accuracy and accountability.
Cash-handling experience.
Ability to build accuracy, confidence, and consistency in customer transactions quickly.
Professional, integrity-driven approach focused on building trust through reliable service.
Ability to recognize potential risk, ask questions, and appropriately escalate concerns.
Ability to identify referral and service opportunities and educate customers about digital banking tools.
Strong collaboration and relationship-building skills.
Organization, adaptability, and ability to prioritize in a dynamic, customer-focused environment.
Ability to resolve routine customer concerns with sound judgment and professionalism.

Responsibilities

Accurately process routine transactions, including deposits, withdrawals, payments, and check cashing.
Welcome customers, understand their needs, and guide them to efficient banking methods, including digital tools, self-service options, or appropriate team members.
Build customer relationships by actively listening and connecting customers to relevant information, services, digital tools, or bankers.
Identify potential product or service needs, introduce solutions at a high level, and refer customers to a banker for detailed guidance.
Complete transactional and operational activities accurately, exercising sound judgment and managing risk in accordance with policies and controls.
Communicate clearly, ask questions to clarify customer needs, and provide straightforward solutions or next steps.
Collaborate with branch teammates, follow leadership direction, and escalate complex situations as needed.
Resolve routine customer questions or concerns and escalate more complex issues to support timely resolution.
Follow applicable risk and compliance programs, policies, and procedures, and escalate and remediate issues appropriately.