Teller (Part-Time)

Boeing Employees' Credit Union•Everett, WA

1d•Onsite

About The Position

The Teller provides quality service to credit union members by conducting teller transactions accurately, professionally, and in a timely manner. The role helps members with transactions, account needs, questions, and solutions, and connects them with products, services, and digital banking options that support their financial goals. Tellers follow applicable compliance, security, and operational standards while supporting financial center operations and contributing to a positive member experience. The position is based at the Everett Financial Center. Training takes place at the Tukwila and Everett Financial Centers and includes 10–15 required days at Tukwila during the first five weeks. The first five weeks are paid, full-time training, Monday through Friday from 9:00 AM to 5:45 PM. After training, the role is 24 hours per week. Weekday shifts vary according to business needs and fall between 8:00 AM and 6:30 PM; working every Saturday from 8:45 AM to 1:30 PM is a core expectation. Retail new hires are expected to remain in the role and schedule for at least one year before pursuing other opportunities within BECU. Additional hours may be necessary to accomplish objectives and goals.

Requirements

High school diploma or associated certification (GED).
One year of customer service or relevant experience.
Strong attention to detail and accuracy in handling transactions.
Proficient math skills and ability to process account transactions accurately.
Ability to multitask.
Good verbal and written communication skills.
Good interpersonal skills for professionally handling member concerns.
Ability to work independently and as a team member, using discretion and sound judgment.
Availability for full-time weekday training during the first five weeks, including 10–15 required training days at the Tukwila Financial Center.
After training, availability to work 24 hours per week, with weekday hours varying between 8:00 AM and 6:30 PM and availability every Saturday from 8:45 AM to 1:30 PM.
Commitment to remain in the role and schedule for at least one year before pursuing other opportunities within BECU.
Additional hours as necessary to accomplish objectives and goals.

Nice To Haves

Teller or cash handling experience.
Spanish language fluency.
Experience promoting and selling financial products or services.
Knowledge of regulatory requirements related to financial transactions.
Successful completion of an in-house teller training program.

Responsibilities

Provide prompt, professional service to members with transactions, account needs, questions, and solutions.
Identify member needs and connect members with products, services, and digital banking solutions that support their financial goals.
Contribute to relationship-building and service goals.
Process deposits, withdrawals, check cashing, and other transactions accurately while following compliance, security, and operational standards.
Collaborate with teammates to support financial center operations, share knowledge, contribute to continuous improvement, and help create an outstanding member experience.