Part Time Teller

PNC•Boynton Beach, FL

14d•Onsite

About The Position

As a Part Time Teller within PNC's Retail Bank Organization, the employee is based at the Old Boynton and Congress branch in Boynton Beach, Florida. The role delivers customer experiences intended to improve customers’ financial wellbeing and build loyalty, while increasing share of wallet. It involves processing customer interactions, educating customers about financial transaction options, identifying banking opportunities, and making appropriate referrals. Spanish speaking is preferred. PNC is an in-office company. The role applies product and procedural knowledge to resolve customer problems and supports efficient, accurate teller and branch operations while following policies and procedures and exercising sound judgment within established limits. The position does not require prior experience, a degree, certification, or license. PNC does not provide employment visa sponsorship or participate in STEM OPT for this position.

Requirements

Demonstrate appropriate knowledge, skills, and abilities for the role.
Prior experience is not required.
No degree is required; a comparable combination of education, job-specific certifications, and experience, including military service, may be considered in lieu of a degree.
No required certifications or licenses.
Spanish speaking is preferred.

Nice To Haves

Bilingual Spanish.
Accountability, banking, client loyalty, customer experience, customer service, identifying opportunities, leveraging technology, and proactive sales skills.
Accuracy and attention to detail, addressing customer needs, banking products, digital awareness, effective communications, fraud detection and prevention, managing multiple priorities, matrix management, problem solving, and understanding customer needs.

Responsibilities

Deliver a customer experience aimed at improving financial wellbeing and creating loyalty while increasing share of wallet.
Process a variety of customer interactions and educate customers about alternatives for financial interactions.
Identify banking opportunities through customer conversations and make appropriate referrals to branch staff.
Perform lobby engagement activities and position PNC products to meet customer needs.
Educate customers about options for managing financial transactions by leveraging technology, tools, and resources.
Apply product and procedural knowledge to solve customer problems.
Follow policies and procedures and demonstrate sound judgment within established limits.
Ensure teller and branch daily operations and maintenance transactions are completed efficiently and accurately.
Assess and effectively manage risks associated with business objectives and activities in accordance with PNC's Enterprise Risk Management Framework.

Benefits

Medical and prescription drug coverage, with a Health Savings Account feature, depending on eligibility.
Dental and vision options, depending on eligibility.
Employee life insurance, depending on eligibility.
401(k) with PNC match, pension, and stock purchase plans, depending on eligibility.
Back-up child and elder care, depending on eligibility.
Adoption, surrogacy, and doula reimbursement, depending on eligibility.
Educational assistance, including select fully paid programs, depending on eligibility.
Wellness program with financial incentives.
Parental leave, depending on eligibility.
Up to 11 paid holidays each year, depending on eligibility.
Seven occasional absence days each year, unless otherwise required by law, depending on eligibility.
Vacation accrual based on hours worked, including overtime, for part-time employees; accrued vacation may be used after 90 days of service.