Part Time Teller

PNC•Princeton, NJ

14d•$16 - $26•Onsite

About The Position

The Part Time Teller works within PNC's Central Jersey retail organization and is based at the Princeton Shopping Center location in Princeton, New Jersey. The role delivers a customer experience intended to improve customers' financial wellbeing and build loyalty while increasing share of wallet. It processes customer interactions, explains alternatives for financial transactions, identifies banking opportunities, and makes appropriate referrals to branch staff. The position also engages customers in the lobby, presents relevant PNC products, and helps customers use technology, tools, and resources to manage transactions. The Teller applies product and procedural knowledge to resolve customer problems and follows policies and procedures, using sound judgment within established limits. The role ensures teller and branch daily operations and maintenance transactions are completed efficiently and accurately. PNC describes itself as an in-office company and will not provide employment-visa sponsorship or participate in STEM OPT for this position.

Requirements

Prior experience is not required.
Roles at this level typically do not require a university or college degree, high school diploma, GED, significant experience, or product knowledge to perform primary duties.
A comparable combination of education, job-specific certifications, and experience, including military service, may be considered in lieu of a degree.
Demonstrate appropriate knowledge, skills, and abilities for the role.
Required certification(s): none.
Required license(s): none.

Nice To Haves

Accountability
Banking
Client loyalty
Customer experience (CX)
Customer service
Identifying opportunities
Leveraging technology
Proactive sales
Accuracy and attention to detail
Addressing customer needs
Banking products
Digital awareness
Effective communications
Fraud detection and prevention
Managing multiple priorities
Matrix management
Problem solving
Understanding customer needs

Responsibilities

Deliver customer experiences that support financial wellbeing, customer loyalty, and increased share of wallet.
Process a variety of customer interactions and educate customers about alternatives for financial interactions.
Identify banking opportunities through meaningful conversations and make appropriate referrals to branch staff.
Perform lobby engagement activities and position PNC products to meet customers' needs.
Educate customers on managing financial transactions using technology, tools, and resources.
Apply product and procedural knowledge to solve customer problems.
Adhere to policies and procedures and demonstrate sound judgment within established limits.
Complete teller and branch daily operations and maintenance transactions efficiently and accurately.

Benefits

Medical and prescription drug coverage, with a Health Savings Account feature, subject to eligibility
Dental and vision options, subject to eligibility
Employee life insurance
401(k) with PNC match
Pension and stock purchase plans
Back-up child and elder care
Adoption, surrogacy, and doula reimbursement
Educational assistance, including select programs that are fully paid
Wellness program with financial incentives
Parental leave
Up to 11 paid holidays each year
Seven occasional absence days each year, unless otherwise required by law
Vacation time accrued based on hours worked, including overtime, and available to use after 90 days of service