Teller - Part Time
About The Position
Langley Federal Credit Union is hiring a part-time Teller to work on-site at its Stoneybrook branch in Newport News, Virginia. The Teller provides members with high-quality in-person service, accurately processes member transactions, and educates members about Langley products and services to help them save, borrow, and spend wisely. The position may also work at other branch locations as needed. The role requires an associate degree or two years of face-to-face customer service or sales experience, including cash handling, or an equivalent combination of education and experience. The employee must be able to work a flexible schedule, including Saturdays, and perform the physical and operational duties described in the posting.
Requirements
- An associate degree, or two years of face-to-face customer service or sales experience including cash handling, or an equivalent combination of education and experience.
- Ability to work a flexible schedule, including Saturdays.
- Ability to perform the stated physical duties, including frequent sitting, standing, walking, talking, hearing, hand use, and handling small objects, and occasional lifting up to 10 pounds.
- Close vision at 20 inches or less.
Responsibilities
- Process member transactions through the core system, including balance inquiries, transfers, payments, loan advances, account openings, and other requests.
- Process cash transactions accurately and in compliance with regulatory requirements.
- Assist members with service requests, document interactions, and follow up using the Customer Relationship Management (CRM) tool and Document Management System.
- Educate members about Langley products and services and make referrals to internal business partners.
- Interact professionally with peers, supervisors, and other Langley employees to foster teamwork.
- Mentor and role-model for tellers, providing adequate on-site training.
- Deter fraud and theft as a frontline employee, protecting members and the Credit Union.
- Assist with other branch operational duties as assigned.
- Comply with Credit Union policies and regulatory requirements.
- Work at other branch locations as needed.
Benefits
- Affordable medical, dental, and vision plans.
- Educational assistance, including books, lab fees, and registration costs.
- Student loan repayment support.
- Career growth opportunities.
- Paid vacation accruing from day one and increasing with service, subject to a maximum cap.
- 13 paid holidays, including the employee’s birthday and the day after Thanksgiving, plus floating holidays.
- Paid sick time.
- 401(k) plan with a 6% company match, immediate vesting, and a Roth IRA option.
- Company-covered short- and long-term disability insurance.
- Complimentary life insurance and the option to purchase additional voluntary life insurance.
- Flexible health care and dependent care benefits.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
Associate degree
