Teller (Part-Time)

First Western Bank & Trust•Minot, ND

19d•Onsite

About The Position

First Western Bank & Trust is hiring a part-time Teller at its Minot Main Bank. The Teller provides prompt, courteous, efficient, and accurate service while handling customer banking matters in support of the bank’s sales and service objectives and customer-service culture. The schedule is Monday through Friday, with rotating Saturday shifts. The role includes opening and closing teller procedures, customer service, customer identification and confidentiality, cash-drawer management, and a wide range of banking transactions. Tellers also assist customers with debit-card and account maintenance.

Requirements

High school diploma or GED.
Knowledge of customer service principles and practices.
Knowledge of administrative and clerical procedures.
Team-oriented, with excellent interpersonal, written and oral communication, active listening, and customer service skills.
Detail-oriented and able to work with minimal supervision, remain poised under pressure, manage multiple tasks, and interact professionally with coworkers and customers.
Proficient spoken and written English.
Cash-handling, general math, and computer skills.

Nice To Haves

One year of banking experience preferred.

Responsibilities

Perform teller opening and closing procedures to prepare teller stations and bank access areas each day.
Greet customers in person or by phone promptly and provide courteous, professional service.
Identify customers according to bank policy and protect confidential customer and proprietary information.
Maintain responsibility for a cash drawer and follow proper balancing procedures.
Handle customer banking matters, including check cashing; checking and savings deposits and withdrawals; credit card, loan, and ACH payments; loan payoff calculations; savings bond redemptions; coin and currency orders; new and temporary checks; gift and travel cards; and wire transfers.
Assist with debit-card and account maintenance, including name and address changes, deposit product changes, and CD renewals.