Part time Teller

PNC•LaGrange, GA
•Onsite

About The Position

As a part-time Teller in PNC's retail organization, based in Lagrange, Georgia, you will deliver customer experiences intended to improve financial well-being and build loyalty. You will process customer interactions, explain available options for financial transactions, identify banking opportunities, and make appropriate referrals. The position is based in an in-office environment. PNC does not provide employment visa sponsorship or participate in STEM OPT for this position. The role requires customer focus, risk awareness, accuracy, and effective communication. Prior experience and a degree are not required. No certifications or licenses are required.

Requirements

  • Demonstrate customer focus by prioritizing customer needs and satisfaction and creating customized customer solutions.
  • Demonstrate knowledge and skills appropriate to the role; prior experience is not required.
  • No degree, certification, or license is required.
  • A comparable combination of education, job-specific certifications, and experience, including military service, may be considered in lieu of a degree.

Nice To Haves

  • Accountability
  • Banking
  • Client loyalty
  • Customer experience
  • Customer service
  • Identifying opportunities
  • Leveraging technology
  • Proactive sales
  • Accuracy and attention to detail
  • Addressing customer needs
  • Knowledge of banking products
  • Digital awareness
  • Effective communications
  • Fraud detection and prevention
  • Managing multiple priorities
  • Matrix management
  • Problem solving
  • Understanding customer needs

Responsibilities

  • Process a variety of customer interactions and educate customers about alternatives for their financial transactions.
  • Identify banking opportunities through meaningful customer conversations and make appropriate referrals to branch staff.
  • Engage with customers in the lobby and present PNC products that may meet their needs.
  • Help customers manage financial transactions by explaining available technology, tools, and resources.
  • Apply product and procedural knowledge to resolve customer problems.
  • Follow policies and procedures and exercise sound judgment within established limits.
  • Complete teller and branch daily operations and maintenance transactions efficiently and accurately.
  • Assess and manage risks in support of PNC's Enterprise Risk Management Framework.

Benefits

  • Medical and prescription drug coverage, with a Health Savings Account feature, depending on eligibility
  • Dental and vision options
  • Employee life insurance
  • 401(k) with PNC match
  • Pension and stock purchase plans
  • Back-up child and elder care
  • Adoption, surrogacy, and doula reimbursement
  • Educational assistance, including select fully paid programs
  • Wellness program with financial incentives
  • Parental leave, depending on eligibility
  • Up to 11 paid holidays each year, depending on eligibility
  • Seven occasional absence days each year, unless otherwise required by law
  • Vacation accrual for part-time employees based on hours worked; accrued vacation may be used after 90 days of service
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