Teller Bilingual Part Time Mableton Financial Center

Wells Fargo & Company•Mableton, GA

6d•Onsite

About The Position

Wells Fargo is hiring a bilingual Teller for its National Branch Network. In this front-line, customer-focused role, the Teller supports customers’ everyday banking needs through in-branch interactions, accurately completing transactions and providing a welcoming, reliable experience. The Teller serves as a primary point of contact and represents the branch through attentive service, accuracy, and care. The position builds foundational retail banking skills. The Teller learns about customers’ needs, introduces helpful products, services, and digital tools, and connects customers with a banker for more detailed product conversations. Working with branch teammates, the Teller helps daily operations run smoothly and delivers a consistent customer experience. Wells Fargo describes the position as an opportunity for exposure to retail banking and potential long-term career growth, supported by training, coaching, and a team-based culture. The role is part-time and requires Spanish/English speaking and listening proficiency. The schedule will include Saturdays. The position is not eligible for visa sponsorship, and candidates must pass a required language assessment. The posting location is 5010 Floyd Rd., Mableton, GA 30126.

Requirements

At least 6 months of experience interacting with customers, or equivalent demonstrated through work experience, training, military experience, education, or a combination of these.
Bilingual speaking and listening proficiency in Spanish and English.
Ability to work a schedule that includes Saturdays.
Must take and pass the required language assessment.

Nice To Haves

Experience in customer-facing roles, with strong attention to detail and the ability to process transactions accurately across multiple systems in fast-paced environments.
Strong verbal communication and active listening skills, including the ability to understand needs, ask effective questions, and clearly explain solutions.
Ability to follow policies, procedures, and controls while maintaining accuracy and accountability.
Cash-handling experience.
Ability to quickly build accuracy, confidence, and consistency in customer transactions.
Professional, integrity-driven approach focused on building trust through reliable service.
Ability to recognize potential risk, ask questions, and appropriately escalate concerns.
Ability to understand customer needs, identify referral and service opportunities, and educate customers on digital banking tools.
Strong collaboration and relationship-building skills.
Ability to stay organized and adapt while prioritizing in a dynamic, customer-focused environment.
Ability to resolve routine customer concerns with sound judgment and professionalism.

Responsibilities

Accurately process routine transactions, including deposits, withdrawals, payments, and check cashing.
Welcome customers, understand their needs, and guide them to efficient banking options, including digital tools, self-service options, or an appropriate team member.
Build relationships and listen actively to understand customers’ everyday financial needs.
Connect customers to relevant information, services, digital tools, or bankers.
Identify potential product or service needs, introduce solutions at a high level, and refer customers to a banker for detailed guidance.
Complete transactional and operational activities accurately, using sound judgment and managing risk in accordance with policies and controls.
Communicate clearly, ask questions to clarify needs, and provide straightforward solutions or next steps.
Collaborate with branch teammates, follow leadership direction, and escalate complex situations as needed.
Resolve routine customer questions or concerns and escalate more complex issues to support timely resolution.
Follow applicable risk and compliance policies and procedures, fulfill risk and compliance obligations, and escalate and remediate issues in a timely and effective manner.