Bilingual Teller (Part-Time)

IH Mississippi Valley Credit Union•East Moline, IL

4d•$15 - $16

About The Position

IHMVCU is seeking a member-focused Bilingual Teller to support members’ financial well-being by creating a welcoming experience, processing accurate financial transactions, and providing personalized solutions. The role is based at the East Moline, Illinois location, with occasional regional travel to assist other branches. Professional bilingual skills in Spanish and English are required. The position pays $15.00–$16.00 per hour; final compensation depends on relevant experience, skills, education, certifications, and internal pay equity. Candidates from a range of professional backgrounds are welcome. Relevant customer support, problem-solving, and service experience is preferred, and experience in financial services is not required. The role requires strong interpersonal skills, integrity, attention to detail, adaptability, and a commitment to exceptional member service. Physical requirements include standing, walking, speaking, hearing, and finger, hand, and touch activities. The role requires lifting up to 50 pounds and visual acuity for tasks such as preparing and analyzing information, using a computer terminal, reading, and inspecting small parts or defects.

Requirements

High school diploma or equivalent.
Professional bilingual skills in Spanish and English.
High integrity and commitment to exceptional member service, with a genuine desire to help others.
Ability to build rapport quickly, listen actively, and develop strong member relationships.
Strong attention to detail and commitment to accuracy.
Team-oriented approach and flexibility to adapt to and support member needs in a fast-paced environment.
Ability to meet the stated physical requirements, including lifting up to 50 pounds.

Nice To Haves

Additional education in finance, business, or a related field.
Relevant experience in customer support, problem-solving, and providing quality service.

Responsibilities

Listen to members’ needs and identify, assess, and explain potential solutions, including deposit accounts, loans, and credit cards.
Accurately and efficiently process deposits, withdrawals, transfers, loan payments, and check cashing.
Respond to member inquiries about account operations and service access; resolve account discrepancies; balance and reconcile; adjust account service features; and help members make effective use of available services.
Follow cash, dual-control, and daily work documentation procedures, including balancing work and the cash drawer daily.
Occasionally travel regionally to assist other branch locations.

Benefits

Outstanding training and opportunities to learn new skills and grow personally and professionally.
Competitive compensation.
401(k) with company match and profit sharing.
Paid time off and paid holidays.
Life insurance.
Paid community volunteering.
Education reimbursement.
Fitness reimbursement.
Health insurance, including dental and vision.
Flexible Spending Accounts and Health Savings Accounts.
Employee Assistance Program (EAP).
Access to a fitness center.