Teller (Member Service Representative I)

SchoolsFirst Federal Credit Union • Riverside, CA

1d • $22 - $32

About The Position

The Teller (Member Service Representative I) provides World Class service to credit union Members by accurately completing transactions, providing account information, and following cash-control guidelines to safeguard credit union and Member assets. The role delivers face-to-face assistance, offers consultative information about credit union products and services, and refers Members to the appropriate team member when needed to assess needs and address concerns. It processes transactions efficiently and accurately while contributing to departmental goals through high-volume service and a sense of urgency.

The position also requires compliance with regulatory requirements and assigned training, including applicable Bank Secrecy Act (BSA) regulations. Other related duties may be assigned or requested. Participation in the California DMV pull program may be required depending on assignment.

Requirements

• High school diploma or GED required.
• Less than one year of prior related experience required.
• Participation in the California DMV pull program may be required depending on assignment.

Responsibilities

• Deliver face-to-face service to Members requesting account assistance.
• Accurately process Member transactions efficiently and with personal care.
• Provide account information to Members.
• Follow cash-control guidelines to safeguard credit union and Member assets.
• Provide consultative information about credit union products and services or refer Members to the appropriate team member.
• Contribute to departmental goals by processing high transaction volumes with a sense of urgency.
• Comply with regulatory requirements and assigned training, including applicable BSA regulations.
• Perform other related duties as assigned or requested.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED