Teller-Franklin Turnpike Branch

Atlantic Union Bank•Rocky Mount, VA

About The Position

Branch Delivery is responsible for providing high-quality, consistent client experiences across branch locations while maintaining operational excellence and following bank policies and regulatory requirements. Branch activities may include managing day-to-day service operations, supporting client transactions, ensuring accurate and timely frontline banking activity, coaching branch teams, improving processes, and monitoring controls to reduce risk and maintain compliance. The Teller conducts credit and debit transactions in accordance with bank policies and procedures, maintains an appropriate cash supply, prepares daily proof records, and maintains an acceptable difference record. The role may also process night deposits and ATM transactions. Tellers provide excellent customer service and may refer customers to other bank staff for product sales or assistance resolving problems. Other duties may be assigned. The position requires basic knowledge of job procedures and tools, generally acquired through work experience and potentially vocational or technical education. Work is performed under moderate supervision. Problems are generally routine, though some may require interpreting or deviating from standard procedures. The role communicates information that may require explanation or interpretation.

Requirements

  • Typically requires 2 or more years of relevant experience.
  • May require vocational or technical training.
  • Must be able to stand for extended periods and lift objects up to 30 pounds.

Responsibilities

  • Conduct credit and debit transactions in compliance with bank policies and procedures.
  • Maintain an appropriate cash supply and prepare daily proof records while maintaining an acceptable difference record.
  • Process night deposits and ATM transactions, as needed.
  • Deliver excellent service to bank customers.
  • Refer customers to other bank staff for product sales or problem resolution, as appropriate.
  • Perform other duties as assigned.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Disability coverage
  • Paid time off
  • 401(k) retirement savings plan
  • Wellness resources
  • Incentive compensation, bonuses, or other variable compensation may be available for certain positions, subject to applicable plans and performance criteria.
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