Teller- Part Time

F&M Bank•Jackson Center, OH

13d

About The Position

F&M is seeking a part-time bank teller to serve customers by handling financial transactions carefully, accurately, and securely while building lasting customer relationships. The teller promotes awareness of the bank’s products and services, identifies customer needs, and refers customers to branch representatives. The role works collaboratively with other tellers and supports management with special requests as needed. The position is scheduled Monday through Saturday, generally with a day off, and may involve occasional extended hours to accommodate business needs. The teller must follow bank policies, procedures, and applicable federal and state regulations, including Bank Secrecy Act, Anti-Money Laundering, Office of Foreign Assets Control, and USA PATRIOT Act requirements. Duties also include customer identification and due diligence and reporting suspicious activities to the BSA Department.

Requirements

High school diploma or equivalent; or one to three months of related experience and/or training; or an equivalent combination of education and experience.
Basic math and computer skills.
Cash-handling experience.
Excellent communication, customer service, and time-management skills.
Ability to pass a background check.
Strong dedication to accuracy and efficiency.
Valid driver’s license.

Responsibilities

Handle customer account transactions, including check cashing, deposits, withdrawals, transfers, loan payments, cashier’s checks, and opening and closing accounts.
Identify customer needs, provide information about products and services, and refer customers to branch representatives.
Meet referral production goals set by retail leadership.
Reconcile cash drawers at the end of each shift; count and package coins and currency; and turn excess or damaged currency in to the head teller.
Track, record, report, and store transactional information and special requests.
Provide a high level of customer service by answering questions and assisting customers.
Comply with applicable bank policies and regulatory requirements and satisfactorily pass tests for those requirements.
Work as a team with other tellers, demonstrate professionalism, and support management with special requests as needed.
Perform other duties as assigned.
Complete Currency Transaction Reports accurately when applicable, adhere to customer identification and due diligence requirements, and report suspicious activities to the BSA Department.