Part Time Teller

PNC Bank•Boynton Beach, FL

12d•Onsite

About The Position

As a part-time Teller in PNC's Retail Bank Organization, you will be based at the Old Boynton and Congress branch in Boynton Beach, Florida. You will deliver customer experiences focused on improving financial well-being and building loyalty while processing customer interactions and identifying appropriate banking opportunities and referrals. The role is in-office. Spanish bilingual ability is preferred. PNC does not provide employment visa sponsorship or participate in STEM OPT for this position.

Requirements

No prior experience is required.
No degree is required; roles at this level typically do not require a university or college degree, high school diploma, or GED.
Demonstrate the knowledge, skills, and abilities appropriate to the role.
Preferred skills include accountability, banking, client loyalty, customer experience, customer service, identifying opportunities, leveraging technology, and proactive sales.
Competencies include accuracy and attention to detail, addressing customer needs, banking products, digital awareness, effective communications, fraud detection and prevention, managing multiple priorities, matrix management, problem solving, and understanding customer needs.

Nice To Haves

Spanish speaking ability; bilingual Spanish is preferred.

Responsibilities

Deliver a customer experience aimed at improving customers’ financial well-being and creating loyalty while increasing share of wallet.
Process a variety of customer interactions and educate customers about available alternatives for financial interactions.
Identify banking opportunities during customer interactions and make appropriate referrals to branch staff.
Engage with customers in the lobby and position PNC products to meet their needs.
Educate customers on options for managing financial transactions using technology, tools, and resources.
Apply product and procedural knowledge to solve customer problems.
Follow policies and procedures and exercise sound judgment within established limits.
Complete teller and branch daily operations and maintenance transactions efficiently and accurately.
Focus on customer needs and satisfaction when making business decisions and creating customer solutions.
Assess and manage risks associated with business objectives and activities in accordance with PNC's Enterprise Risk Management Framework.

Benefits

Medical and prescription drug coverage, with a Health Savings Account feature, subject to eligibility.
Dental and vision options, subject to eligibility.
Employee life insurance.
401(k) with PNC match.
Pension and stock purchase plans.
Back-up child and elder care.
Adoption, surrogacy, and doula reimbursement.
Educational assistance, including select fully paid programs.
Wellness program with financial incentives.
Parental leave, subject to eligibility.
Up to 11 paid holidays each year, subject to eligibility.
Seven occasional absence days each year, unless otherwise required by law, subject to eligibility.
Vacation accrual for part-time employees based on hours worked in the current calendar year; accrued time may be used after 90 days of service.