Teller FT

Advia Credit Union • Kalamazoo, MI

18d • Onsite

About The Position

As a Teller at Advia Credit Union, you will provide outstanding service and build lasting relationships with members and colleagues. You will answer members’ questions, service their accounts, actively listen to identify their needs, and recommend products and services that fit their individual financial needs. The role represents Advia to its members and requires accuracy, confidentiality, and efficiency while delivering a high level of service. Advia offers a bilingual premium for employees who regularly use their language skills to assist members; Spanish proficiency is specifically needed and requires proficiency testing.

Requirements

• Genuinely care about people and act with integrity, keeping people at the core.
• Be willing to learn and appreciate coaching to support professional growth.
• Be empowered to find ways to say yes to members.
• Have strong communication skills.
• Have a team-centered mentality.

Nice To Haves

• Cash-handling experience.
• Customer-service experience.
• Spanish language proficiency; proficiency testing is required for the bilingual premium.

Responsibilities

• Provide outstanding service to members and build impactful, lasting relationships.
• Answer members’ questions and service their accounts.
• Actively listen to uncover members’ needs and recommend products and services suited to their financial needs.
• Maintain high service standards while working accurately, confidentially, and efficiently.
• Use bilingual language skills to assist members when applicable.

Benefits

• Medical, dental, and vision insurance.
• 401(k) with company match.
• Life insurance and disability coverage.
• Paid time off (PTO) and paid holidays.
• Paid parental leave; available after one year of service.
• Learning and development programs.
• Tuition reimbursement; available after one year of service.
• Free telemedicine.
• Employee Assistance Program (EAP).
• Wellness initiatives.
• Paid community action volunteer hours.
• Bilingual premium for qualifying employees who regularly use their language skills to assist members.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed