Part Time Teller

RALLY CREDIT UNION•McAllen, TX

20d•Onsite

About The Position

The Teller performs transactional duties for credit union members, receiving and paying out funds accurately and maintaining accurate transaction records. The role provides cash receipt, account, and payment services in accordance with credit union policies and procedures, while promoting and cross-selling credit union products and services. The position is part-time and is located at the Northcross Branch in McAllen, Texas. The Teller serves members face to face and by telephone, processes transactions and account requests, maintains knowledge of credit union products and policies, balances and secures the cash drawer, and complies with applicable security, internal control, training, and regulatory requirements. The position reports to the Branch Manager or Teller Manager, where applicable, and may require travel or assignment to alternate branch locations to meet operational needs.

Requirements

High school diploma or GED.
Communication, mathematical, and general business knowledge, or equivalent ability to satisfactorily perform the job duties.
Accuracy, speed, customer-relations skills, sound judgment, reliability, relationship-building ability, and a highly positive, service-oriented attitude.
Ability to work independently or with limited supervision and effectively as part of a team.
Ability to read and follow written instructions and follow oral instructions.
Ability to speak clearly and communicate information in a logical, understandable sequence.
Ability to deal calmly and professionally with diverse personalities and demonstrate discretion and high levels of customer service when interacting with the public.
Ability to maintain composure under deadlines, accuracy and quality requirements, and fast-paced conditions; manage multiple, simultaneous, changing priorities; and exercise discretion with confidential matters.
Ability to use a calculator, copy machine, currency counter, cash dispenser, cash advance terminal, ITM/ATM, and personal computer in a Windows environment.
Physical ability to manipulate wrists and hands; remain at a workstation for extended periods; lift up to 50 pounds; bend, stoop, reach overhead, and potentially stand for extended periods.
Close vision for frequent computer-monitor viewing and document review, and clear speech and hearing for effective staff and member interaction.

Nice To Haves

Six months of cash-handling or cross-selling experience is preferred.

Responsibilities

Deliver courteous, professional, prompt, accurate, and efficient member service.
Receive deposits and loan payments; cash checks; process withdrawals; verify signatures and member balances before disbursing funds; and record night and mail deposits.
Sell cashier’s checks and money orders, redeem savings bonds, and accept check-copy and check-order requests.
Process member requests such as wire transfers, address changes, stop payments, and cash advances.
Verify transaction amounts and check endorsements, and accurately enter deposits and other information into computer records.
Promote credit union services and cross-sell products by responding to inquiries, informing members about services and promotions, identifying member needs, and directing members to a branch representative as appropriate.
Maintain current knowledge of credit union products and services, policies, procedures, and applicable rules and regulations, including robbery procedures.
Balance the cash drawer at the end of the shift, compare totals with the computer-generated balance sheet, research and resolve discrepancies, and report discrepancies to a supervisor as necessary.
Scan daily work, assist others with tasks and assignments, and perform other teller functions as needed.
Keep the teller station stocked with forms, supplies, brochures, and other materials.
Serve in a dual-control role when needed.
Maintain accurate member records, maintenance data, and transaction entries, and identify and correct errors.
Follow security and internal-control procedures, policies, mandatory training, and compliance requirements.
Follow applicable BSA, AML, OFAC, CIP, and MDD requirements related to job functions and complete annual BSA/AML compliance training.
Perform other duties as assigned.
Travel to or accept temporary or permanent assignments at alternate branch locations when scheduled or required by business needs.