Part- Time Teller (20 Hours), San Pedro Branch
About The Position
The Teller is an entry-level position responsible for assisting with branch activities, including day-to-day delivery of client-facing services and transaction processing, in coordination with the Customer Service function. The role aims to provide high-quality customer service and help the branch generate revenue by delivering optimal solutions. The position is part-time for 20 hours at Citi’s San Pedro branch. The listed salary range is based on a 40-hour work week and will be prorated for part-time hires; the corresponding hourly rate is $20.00–$23.73. Eligible employees may also receive discretionary and formulaic incentive and retention awards. Citi’s benefits may include medical, dental and vision coverage; 401(k); life, accident and disability insurance; wellness programs; paid time off; sick leave; and paid holidays. Offerings vary by jurisdiction, job level and hire date. This description provides a high-level review of the work performed; other job-related duties may be assigned as required.
Requirements
- Demonstrated sales and customer service experience.
- Money handling experience.
- Effective problem-solving and communication skills.
- Ability to work well in a team-oriented environment.
- High school diploma or equivalent.
Nice To Haves
- Previous relevant experience preferred.
Responsibilities
- Serve as the first point of contact for Citi clients and provide a friendly, efficient first impression.
- Perform accurate banking transactions, including managing the branch’s cash supply, processing incoming and outgoing cash deposits, and maintaining branch vault cash.
- Identify referral opportunities for products and services based on clients’ financial goals.
- Educate clients about Citi digital and self-service opportunities.
- Follow bank policies, operational controls and regulatory procedures to protect client and bank assets.
- Address client needs and manage issues or concerns, escalating them as needed.
- Maintain working knowledge of client accounts and new and existing products and services.
- Provide an exceptional client experience while fulfilling clients’ needs, as measured by specific metrics.
- Assess risk in business decisions, protect the firm’s reputation and assets, comply with applicable laws, rules, regulations and policies, use sound ethical judgment, and transparently escalate, manage and report control issues.
Benefits
- Medical coverage
- Dental coverage
- Vision coverage
- 401(k)
- Life insurance
- Accident insurance
- Disability insurance
- Wellness programs
- Paid vacation
- Sick leave
- Paid holidays
- Eligible employees may receive discretionary and formulaic incentive and retention awards
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
