Part-Time Teller (20 Hours), Watts Branch

Citi • Los Angeles, CA

1d • $20 - $24 • Onsite

About The Position

The Teller is an entry-level position responsible for assisting with branch activities, including day-to-day client-facing services and transaction processing, in coordination with the Customer Service function. The objective is to provide high-quality customer service and help the branch generate revenue by delivering optimal solutions. The position is part-time, scheduled for 20 hours, at the Watts Branch.

The Teller serves as clients’ first point of contact, handles banking transactions and cash, identifies referral opportunities, educates clients about digital and self-service options, and addresses client needs and concerns. The role requires adherence to Citi policies, operational controls, and regulatory procedures, along with appropriate risk assessment and escalation of control issues.

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Requirements

• Demonstrated sales and customer service experience.
• Money handling experience.
• Effective problem-solving and communication skills.
• Ability to work well in a team-oriented environment.
• High school diploma or equivalent.

Nice To Haves

• Previous relevant experience preferred.

Responsibilities

• Serve as the first point of contact for Citi clients and provide a friendly, efficient first impression.
• Perform accurate banking transactions, manage the branch cash supply, process incoming and outgoing cash deposits, and maintain branch vault cash.
• Identify opportunities to refer clients to new products and services based on their financial goals.
• Educate clients about Citi digital and self-service opportunities.
• Follow bank policies, operational controls, and regulatory procedures to safeguard client and bank assets.
• Meet client needs, manage client issues and concerns, and escalate them as needed.
• Maintain working knowledge of client accounts and new and existing products and services.
• Provide an exceptional client experience and fulfill clients’ needs, with performance measured by specific metrics.
• Assess risk in business decisions, safeguard the firm’s reputation and assets, comply with applicable laws and policies, exercise sound ethical judgment, and transparently escalate, manage, and report control issues.

Benefits

• Medical, dental, and vision coverage for eligible employees.
• 401(k).
• Life, accident, and disability insurance.
• Wellness programs.
• Paid time off, including planned vacation, unplanned sick leave, and paid holidays.
• Eligible employees may receive discretionary and formulaic incentive and retention awards.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED