Teller - Floater

Frost Bank • Austin, TX

6d

About The Position

As a Teller, you are the first point of contact for many customers and help set the standard for their banking experience. The role centers on building trusting customer relationships and providing empathetic, accurate service while meeting consumer banking performance standards. Tellers use critical thinking and a commitment to integrity, caring, and excellence to help customers and achieve positive outcomes.

The position requires availability Monday through Friday, 7:30 a.m. to 6:15 p.m., with rotating Saturdays from 8:30 a.m. to 1:30 p.m.

Requirements

• Availability Monday–Friday, 7:30 a.m.–6:15 p.m., with rotating Saturdays, 8:30 a.m.–1:30 p.m.

Nice To Haves

• Excellent written and verbal communication skills.
• Next-level customer service skills.
• Proficiency in Microsoft applications.
• Cash-handling experience.

Responsibilities

• Provide exceptional customer service and teller services that consistently meet consumer banking performance standards.
• Perform daily credit and debit transactions in compliance with established bank policies and procedures.
• Maintain proper cash on hand and prepare daily settlement of teller cash and proof transactions.
• Fill change order requests, wire transfers, and bankcard advances, and exchange negotiable instruments.
• Manage risk while actively practicing loss prevention.
• Use critical-thinking skills and maintain a focus on knowledge, accuracy, and efficiency.
• Take action using Integrity, Caring, and Excellence to achieve all-win outcomes.

Benefits

• Medical, dental, vision, long-term disability, and life insurance.
• 401(k) matching.
• Generous holiday and paid time off schedule.
• Tuition reimbursement.
• Health and wellness programs, including an Employee Assistance Program.
• Referral bonus program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed