Teller (Full Teller) - Tulsa, Harvard

PROSPERITY BANK•Tulsa, OK

About The Position

The Teller processes customer banking transactions, including deposits, withdrawals, loan payments, account transfers, checks and other negotiable instruments, credit card cash advances, savings bonds, cashier’s checks, traveler’s checks, official checks, and money orders. The role promotes bank products and services while providing courteous, professional customer service and maintaining customer privacy. Tellers operate an online teller terminal, verify and balance cash daily, promptly resolve discrepancies, follow established procedures and compliance requirements, and maintain accurate records. The position also supports colleagues and management, may assist with training or orientation, performs night-drop and clerical duties as assigned, and helps keep work areas clean, secure, and well maintained. This position has no supervisory responsibilities. The role is based in Tulsa, Harvard. The stated schedule is Monday through Friday, 7:45 a.m. to 4:30 p.m., with a Saturday rotation from 8:45 a.m. to 12:00 p.m. Meetings and training may also occur on weekdays, evenings, and/or Saturdays.

Requirements

High school graduate or equivalent.
At least one year of related experience or cash-handling experience.
Good communication skills.
Professional appearance, dress, and attitude.
Good math skills and good typing skills.
Ability to operate related computer applications and business equipment, including an adding machine, typewriter, copy machine, coin and money-counting machines, and telephone.
Ability to apply common-sense reasoning to detailed but straightforward instructions and problems involving a few variables.
Ability to perform basic math, use decimals to compute ratios and percentages, and draw and interpret graphs.
Ability to read and write complex sentences with proper punctuation and communicate using good vocabulary.
Ability to talk frequently to convey detailed or important instructions accurately, loudly, or quickly; average hearing and visual abilities; finger dexterity and repetitive wrist, hand, or finger movements.
Sedentary work involving sitting most of the time, with occasional exertion of up to 10 to 25 pounds of force.
No more than one proof error within a 30-day period.

Nice To Haves

Previous Teller experience.
Understanding of bank operations.

Responsibilities

Process customer deposits, loan payments, withdrawals, account transfers, and credit card cash advances.
Cash checks and other negotiable instruments and examine documents for endorsements and negotiability.
Sell traveler’s checks, official checks, and money orders; process savings bonds and cashier’s checks.
Verify and balance cash daily, maintain an acceptable balancing record, and promptly detect and resolve discrepancies.
Promote and cross-sell bank products and services to meet customer needs and build customer relationships.
Represent the bank courteously and professionally, promptly resolving customer requests and inquiries.
Operate the online teller terminal and maintain the privacy of customer information.
Follow teller procedures consistently and adhere to compliance and security requirements.
Coordinate with area personnel and management, assist colleagues as needed, and support training or orientation when required.
Keep the supervisor informed of area activities and problems or concerns.
Complete required reports and records accurately and promptly; attend meetings and training as required.
Perform night-drop functions and related clerical duties as assigned.
Ensure work areas are clean, secure, and well maintained.
Perform other duties as assigned.