Part Time Teller

PNC Bank•Cocoa, FL

4d•Onsite

About The Position

As a part-time Teller in PNC's Retail Bank Organization, based at the Cocoa Commons Branch in Cocoa, Florida, you will deliver customer experiences that support financial wellbeing and loyalty. You will process customer interactions, explain financial transaction options, identify banking opportunities, and make appropriate referrals. The role includes engaging with customers in the lobby and using technology, tools, and resources to help meet their needs. You will apply product and procedural knowledge to resolve customer problems and follow policies and procedures while using sound judgment. You will also complete teller and branch daily operations and maintenance transactions accurately and efficiently. This is an in-office position. Spanish speaking is preferred. PNC does not provide employment visa sponsorship or participate in STEM OPT for this position.

Requirements

Demonstrate appropriate knowledge, skills, and abilities for the role.
Accuracy and attention to detail.
Address customer needs and understand customer needs.
Knowledge of banking products.
Digital awareness and ability to leverage technology.
Effective communication and problem-solving skills.
Fraud detection and prevention.
Ability to manage multiple priorities.
Customer focus and customer service skills.
Accountability and ability to identify opportunities.
Prior experience is not required.
No degree is required; a comparable combination of education, job-specific certifications, and experience, including military service, may be considered in lieu of a degree.

Nice To Haves

Spanish speaking ability.
Experience or skills in banking, client loyalty, customer experience, leveraging technology, and proactive sales.

Responsibilities

Deliver customer experiences that support financial wellbeing and create customer loyalty.
Process a variety of customer interactions.
Educate customers about available alternatives for financial interactions and options for managing transactions using technology, tools, and resources.
Identify banking opportunities through meaningful customer conversations and make appropriate referrals to branch staff.
Perform lobby engagement activities and position PNC products to meet customer needs.
Apply product and procedural knowledge to resolve customer problems.
Follow policies and procedures and demonstrate sound judgment within established limits.
Complete teller and branch daily operations and maintenance transactions accurately and efficiently.
Assess and manage risks in accordance with PNC's Enterprise Risk Management Framework.

Benefits

Medical and prescription drug coverage, with a Health Savings Account feature, subject to eligibility.
Dental and vision options, subject to eligibility.
Employee life insurance, subject to eligibility.
401(k) with PNC match, pension, and stock purchase plans.
Back-up child and elder care.
Adoption, surrogacy, and doula reimbursement.
Educational assistance, including select fully paid programs.
Wellness program with financial incentives.
Parental leave, subject to eligibility.
Up to 11 paid holidays each year, subject to eligibility.
Seven occasional absence days each year, unless otherwise required by law.
Vacation accrual based on hours worked, including overtime; accrued vacation may be used after 90 days of service.