Part-Time Teller (20 Hours), Fremont Branch

Citi • Fremont, CA

1d • $20 - $25 • Onsite

About The Position

The Teller is an entry-level position responsible for helping execute branch activities, including day-to-day client-facing services and transaction processing, in coordination with Customer Service. The role aims to provide high-quality customer service and help generate branch revenue by delivering optimal solutions. The position is part time, based at the Fremont branch, and is listed as 20 hours. The full-time salary range is prorated for part-time hires; the corresponding hourly rate is $20.00–$24.98.

The position requires providing an exceptional client experience, meeting client needs, assessing risk appropriately, safeguarding the firm and client assets, complying with applicable policies and regulations, and escalating or reporting control issues transparently. Other job-related duties may be assigned as required.

Requirements

• Demonstrated sales and customer service experience.
• Money handling experience.
• Effective problem-solving and communication skills.
• Ability to work well in a team-oriented environment.
• High school diploma or equivalent.

Nice To Haves

• Previous relevant experience is preferred.

Responsibilities

• Serve as the first point of contact for Citi clients, providing a friendly and efficient first impression.
• Perform accurate banking transactions, manage the branch cash supply, handle incoming and outgoing cash deposits, and maintain branch vault cash.
• Identify opportunities to refer clients to products and services aligned with their financial goals.
• Educate clients about Citi digital and self-service opportunities.
• Follow bank policies, operational controls, and regulatory procedures to protect client and bank assets.
• Address client needs and manage issues or concerns, escalating them as needed.
• Maintain working knowledge of client accounts and new and existing products and services.
• Provide an exceptional client experience, with performance measured by specific metrics.
• Assess risk in business decisions, protect the firm's reputation and assets, comply with applicable laws, rules, regulations, and policies, exercise sound ethical judgment, and transparently escalate, manage, and report control issues.

Benefits

• Medical, dental, and vision coverage for eligible employees.
• 401(k).
• Life, accident, and disability insurance.
• Wellness programs.
• Paid time off, including planned vacation time and unplanned sick leave.
• Paid holidays.
• Discretionary and formulaic incentive and retention awards may be available to eligible employees.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED