Full Time Teller - West Region Float

MidFirst Bank • Woodward, OK

14h • Onsite

About The Position

Tellers efficiently process customer transactions while providing a high level of service and identifying bank products and services that may benefit existing and potential customers. They are expected to be proactive, friendly, courteous, and attentive to opportunities to provide an exceptional customer experience.

This is a float Teller position. An employee will be assigned a designated banking center and must be flexible about driving to different banking centers within the region. Employees use their personal vehicles to travel between banking centers and receive mileage reimbursement. The cities included in the region are not specified in the posting.

The role includes paid informal and formal training. Formal training and testing take one full week, occur within the first three weeks of employment, and are scheduled Monday through Friday from 8:00 a.m. to 5:00 p.m. Employees must pass the Teller Certification test before operating a Teller drawer. Full-time employees are scheduled for 40 hours per week within the banking centers’ stated hours of operation. Candidates must be available to work weekends. A $5.00-per-hour shift differential applies to hours worked after 6:00 p.m. Monday through Friday, after 1:00 p.m. on Saturdays, and any hours worked on Sundays.

Requirements

• At least 6 months of cash-handling and/or Point of Sale (POS) transaction experience in a retail sales or food industry environment.
• Excellent customer-service skills, including oral and written communication.
• Ability to contribute effectively to a positive team environment and work toward achieving goals.
• Careful attention to detail and strong organizational skills.
• Ability to closely follow bank procedures and regulations.
• Strong work ethic and high integrity.
• Strong computer and 10-key skills.
• Outgoing, assertive, confident, and enthusiastic personality.
• Must successfully pass the Teller Certification test before operating a Teller drawer.
• Must be available to work weekend hours.
• Ability to drive a personal vehicle to banking centers across the region.

Nice To Haves

• Knowledge of banking products and procedures.
• Successful sales record in a retail sales or banking environment.
• Fluent verbal and written Spanish skills.
• Proficiency with Microsoft applications such as Word, Outlook, and Excel.

Responsibilities

• Greet customers and help create a welcoming, customer-focused environment.
• Process customer transactions efficiently and accurately in a fast-paced environment.
• Maintain a balanced cash drawer and follow internal controls, procedures, and regulations.
• Generate new business and expand relationships with current customers by cross-selling relevant bank products and services.
• Build customer loyalty through strong relationships and exceptional service.
• Respond to customer inquiries and concerns by researching and identifying positive solutions.
• Drive a personal vehicle to different banking centers within the region as required.
• Participate in informal and formal paid training and pass the Teller Certification test before operating a Teller drawer.

Benefits

• Mileage reimbursement for travel to various banking center locations.
• Paid informal and formal training.
• $5.00-per-hour shift differential for eligible evening, Saturday afternoon, and Sunday hours.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed