Full Time Teller - West Region Float

MidFirst Bank•Woodward, OK

About The Position

Tellers efficiently process a variety of customer transactions while providing a high level of service and identifying bank products and services that may benefit potential and existing customers. They are expected to be proactive, friendly, and courteous, and to seek opportunities to impress customers. This is a float Teller position. An assigned banking center will be designated, and the employee must be flexible to drive between banking centers within the region using a personal vehicle. Mileage is reimbursed. The listed responsibilities are not all-inclusive and may change to support operational efficiency. The position requires participation in paid informal and formal training and successful completion of the Teller Certification test before operating a Teller drawer. Formal training and testing take one full week, occur within the first three weeks of employment, and are scheduled Monday through Friday, 8:00 a.m. to 5:00 p.m. Full-time employees are scheduled for 40 hours per week within banking center operating hours. Candidates must be available to work weekend hours. A $5.00-per-hour shift differential applies to hours worked after 6:00 p.m. Monday through Friday, after 1:00 p.m. on Saturdays, and at any time on Sundays.

Requirements

  • At least 6 months of cash-handling and/or Point of Sale (POS) transaction experience in a retail sales or food industry environment.
  • Excellent customer-service skills, including oral and written communication.
  • Ability to contribute effectively to a positive team environment and work toward achieving goals.
  • Careful attention to detail and strong organizational skills, with the ability to adhere closely to bank procedures and regulations.
  • Strong work ethic and high integrity.
  • Strong computer and 10-key skills.
  • Outgoing, assertive, confident, and enthusiastic personality.
  • Must participate in paid informal and formal training and successfully pass the Teller Certification test before operating a Teller drawer.
  • Must be available to work weekend hours.
  • Ability to stand or sit for long periods, type, perform repetitive motions, and lift and carry cash drawers, coin bags, and boxes weighing up to 25 pounds.

Nice To Haves

  • Knowledge of banking products and procedures.
  • Successful sales record in a retail sales or banking environment.
  • Fluent verbal and written Spanish skills.
  • Proficiency with Microsoft applications, including Word, Outlook, and Excel.

Responsibilities

  • Greet customers and facilitate a welcoming, customer-focused environment.
  • Process customer transactions efficiently and accurately in a fast-paced environment while maintaining a balanced cash drawer and following internal controls and procedures.
  • Generate new business and expand relationships with current customers by cross-selling beneficial bank products and services.
  • Build customer loyalty by developing relationships and providing exceptional service.
  • Respond to customer inquiries and concerns by researching and identifying positive solutions.
  • Drive a personal vehicle between banking centers within the region.

Benefits

  • Mileage reimbursement for travel between banking centers.
  • Paid informal and formal training.
  • $5.00-per-hour shift differential for qualifying evening, Saturday, and Sunday hours.
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