Teller FT

Advia Credit Union•Beloit, WI
•Onsite

About The Position

The Teller provides outstanding service and builds lasting relationships with Advia members and fellow team members. The role answers members’ questions, services their accounts, and actively listens to identify needs so it can recommend products and services suited to each member’s financial needs. Tellers represent Advia to members and maintain high standards of accuracy, confidentiality, and efficiency while matching products and services to members’ needs. The role is onsite and full-time. Advia offers a bilingual premium for employees who regularly use their language skills to assist members; proficiency testing is required, with a specific need for Spanish proficiency.

Requirements

  • Genuine care for people and commitment to acting with integrity and keeping people at the core.
  • Willingness to learn and appreciation of coaching to support professional growth.
  • Desire to be empowered to find ways to say yes.
  • Strong communication skills.
  • Team-centered mentality.
  • Bilingual premium requires proficiency testing; Spanish proficiency is specifically needed for the role.

Nice To Haves

  • Cash-handling experience.
  • Customer-service experience.

Responsibilities

  • Provide outstanding service and build impactful, lasting relationships with members and fellow team members.
  • Answer members’ questions and service their accounts.
  • Actively listen to identify members’ needs and recommend appropriate products and services.
  • Maintain accuracy, confidentiality, and efficiency when serving members.
  • Use bilingual language skills to assist members when applicable.

Benefits

  • Medical, dental, and vision insurance.
  • 401(k) with company match.
  • Life insurance and disability coverage.
  • Paid time off and paid holidays.
  • Paid parental leave, available after one year of service.
  • Learning and development programs.
  • Tuition reimbursement, available after one year of service.
  • Free telemedicine.
  • Employee Assistance Program (EAP).
  • Wellness initiatives.
  • Paid community action volunteer hours.
  • Bilingual premium for qualifying employees who regularly use their language skills to assist members.
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