Teller - Davenport Branch

AMERICAN BANK AND TRUST•Davenport, IA
•$18 - $18•Onsite

About The Position

American Bank & Trust is seeking a friendly, dependable, customer-focused Teller to join its Retail team at the Davenport Branch in Davenport, Iowa. The role focuses on providing accurate banking transactions and exceptional customer service while building relationships and supporting a positive branch culture. Work is performed mainly in an office setting, with occasional assistance at other branch locations as needed. The position is full-time and includes weekdays and rotating Saturday mornings.

Requirements

  • High school diploma or recognized equivalent required; the job details also state HS Diploma/GED or willingness to obtain.
  • Enjoy helping people and creating positive customer experiences.
  • Friendly, professional, and dependable.
  • Strong attention to detail.
  • Ability to handle cash accurately and confidently.
  • Clear and effective communication skills.
  • Ability to stay calm and positive during busy periods.
  • Ability to work as part of a team.
  • Ability to operate general office equipment, banking equipment, and banking systems.
  • Proficiency in Microsoft Office Suite.

Nice To Haves

  • At least 1 year of customer service experience.
  • Retail sales experience.
  • Experience in a professional financial environment.
  • Cash-handling and transactional experience.
  • Bilingual ability.

Responsibilities

  • Welcome customers and provide exceptional service.
  • Process deposits, withdrawals, check cashing, and other transactions accurately.
  • Prepare cashier's checks and issue receipts.
  • Balance the cash drawer and assist with vault balancing.
  • Answer customer questions and branch phone calls.
  • Build relationships and connect customers with relevant products and services.
  • Support teammates and contribute to a positive branch culture.
  • Follow security procedures and maintain customer confidentiality.
  • Occasionally assist at other branch locations as needed.
  • Operate computers, general office equipment, banking equipment, and banking systems.
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