Teller- Part Time

F&M Bank•Birmingham, MI

10d

About The Position

F&M is hiring a part-time bank teller to handle customer financial transactions accurately, securely, and efficiently while building and maintaining customer relationships. The teller provides welcoming, high-quality service, learns about the bank’s products and services, identifies customer needs, and refers customers to branch representatives. The role requires adherence to bank procedures, security protocols, and applicable regulatory requirements, including BSA, AML, OFAC, and USA PATRIOT Act requirements. The position is scheduled Monday through Saturday, generally with a day off, and may involve occasional extended hours to accommodate business needs.

Requirements

High school diploma or equivalent; or one to three months of related experience and/or training; or an equivalent combination of education and experience.
Basic math and computer skills.
Cash-handling experience.
Excellent communication, customer service, and time-management skills.
Ability to pass a background check.
Strong dedication to accuracy and efficiency.
Valid driver’s license.
Ability to work Monday through Saturday, generally with a day off, and occasional extended hours as needed.

Responsibilities

Handle customer account transactions, including check cashing, deposits, withdrawals, transfers, loan payments, cashier’s checks, and opening and closing accounts.
Identify customer needs, provide information about products and services, and refer customers to branch representatives.
Meet referral production goals set by retail leadership.
Reconcile cash drawers at the end of each shift; count and package coins and currency; and turn excess or damaged currency in to the head teller.
Track, record, report, and store transactional information and special requests.
Provide helpful, high-quality customer service and answer customer questions.
Comply with bank policies, security procedures, and applicable regulatory requirements, including BSA, AML, OFAC, and USA PATRIOT Act requirements.
Accurately complete Currency Transaction Reports when applicable, follow customer identification and due diligence procedures, and report suspicious activities to the BSA Department.
Pass required tests for bank policy and regulatory compliance applicable to the position.
Work collaboratively with other tellers, support management with special requests as needed, and perform other duties as assigned.
Follow attendance and break policies and communicate anticipated time off or break-time modifications to a supervisor.