Teller Supervisor (Bridger Branch)
About The Position
Nevada State Bank, a division of Zions Bancorporation, N.A., is hiring a Teller Supervisor (Client Service Associate Lead) for its Bridger branch in Las Vegas, Nevada. The role leads the daily activities of client service associates and helps staff strengthen customer service, sales, and operational skills through coaching and on-the-job training. The supervisor helps develop action plans to meet individual and branch goals, ensures quality service while protecting against loss, and maintains advanced knowledge of branch operations. When needed, the supervisor may oversee branch activities alongside or in the absence of the branch management team, process cash transactions, and perform other customer service duties. The position also supports client growth by selling and coaching around lending applications and bank products and services. Branch hours are Monday through Friday. The stated pay range is $21.50–$23.66 per hour, depending on experience.
Requirements
- At least 2 years of banking, cashiering, customer service, balancing, or other related experience, or successful completion of company-approved training.
- Advanced knowledge of cashiering, balancing, debits, credits, bank products, and/or banking.
- Working knowledge of math.
- Solid balancing and customer service skills.
- Ability to cross-sell bank products based on clients’ needs.
- High school diploma or equivalent.
Responsibilities
- Lead the daily activities of client service associates.
- Coach and counsel branch staff to improve customer service, sales, and operational skills through on-the-job training.
- Help develop action plans to meet individual and branch goals.
- Ensure the branch provides quality service while protecting against loss.
- Maintain advanced knowledge of branch operations.
- When needed, supervise branch activities in the absence of or in conjunction with the branch management team.
- Expand the client base through selling and coaching techniques, including lending applications, cross-selling bank services and products, and assisting clients in all areas of banking.
- When needed, process cash transactions and perform other customer service duties within the branch.
- Perform other duties as assigned.
Benefits
- Medical, dental, and vision insurance starting day one.
- Life and disability insurance.
- Paid parental leave and adoption assistance.
- Health Savings Account, Flexible Spending Account, and dependent care accounts.
- Paid training.
- Paid time off.
- 13 paid holidays, including Nevada Day and Family Day.
- 401(k) plan with company match.
- Profit sharing.
- Competitive compensation in line with work experience.
- Mental health benefits, including coaching and therapy sessions.
- Tuition reimbursement for qualifying employees.
- Employee Ambassador preferred banking products.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
