Teller Supervisor (Bridger Branch)

Zions Bancorporation • Las Vegas, NV

12d • $22 - $24 • Onsite

About The Position

Nevada State Bank is hiring a Teller Supervisor (Client Service Associate Lead) for its Bridger branch in Las Vegas, Nevada. The role leads the daily activities of client service associates, coaches staff to strengthen customer service, sales, and operational skills, and helps develop plans to meet individual and branch goals. The supervisor helps ensure quality service and loss prevention, maintains advanced knowledge of branch operations, and may supervise branch activities alongside or in the absence of branch management. The role also supports client growth through selling and coaching, including lending applications and cross-selling bank products and services. When needed, the supervisor processes cash transactions and performs other customer service duties. Branch hours are Monday through Friday.

Requirements

• At least 2 years of banking, cashiering, customer service, balancing, or other related experience, or successful completion of company-approved training.
• Advanced knowledge of cashiering, balancing, debits, credits, and bank products and/or banking.
• Working knowledge of math.
• Solid balancing and customer service skills.
• Ability to cross-sell bank products based on clients' needs.
• High school diploma or equivalent.

Responsibilities

• Lead the daily activities of client service associates.
• Coach and counsel branch staff to improve customer service, sales, and operational skills through on-the-job training.
• Help develop action plans to meet individual and branch goals.
• Ensure the branch provides quality service while protecting against loss.
• Maintain advanced knowledge of branch operations.
• If needed, supervise branch activities in the absence of, or in conjunction with, the branch management team.
• Expand the client base through selling and coaching techniques, including lending applications, cross-selling bank services and products, and assisting clients in every area of banking.
• If needed, process cash transactions and perform other customer service duties within the branch.
• Perform other duties as assigned.

Benefits

• Medical, dental, and vision insurance starting day one.
• Life and disability insurance.
• Paid parental leave and adoption assistance.
• Health savings, flexible spending, and dependent care accounts.
• Paid training, paid time off, and 13 paid holidays.
• 401(k) plan with company match.
• Profit sharing.
• Competitive compensation in line with work experience.
• Mental health benefits, including coaching and therapy sessions.
• Tuition reimbursement for qualifying employees.
• Employee Ambassador preferred banking products.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED