Teller/Retail Services Representative

First State Bank of St. Charles•Chesterfield, MO

1d•Onsite

About The Position

First State Bank is seeking a Teller/Retail Services Representative at our Baxter Road location in Chesterfield, MO. This role requires customer service and previous banking experience. The position is full-time, 40 hours per week, and requires reliable transportation and flexibility for schedule changes. The representative must be available to work one Saturday a month at a different branch location as needed. Full-Time benefits apply, including medical, dental, and vision insurance, paid sick and vacation time, 401k, ESOP, and more.

Requirements

Customer service experience
Previous banking experience
High school diploma or general education degree (GED) required.
One to two years related experience and/or training required.

Nice To Haves

Two to four years related experience and/or training preferred.

Responsibilities

Promotes and maintains a professional team atmosphere that enables all team members to grow, succeed and find job satisfaction.
Assists customers in a prompt, courteous and professional manner that meets or exceeds the bank's commitment to service and value.
Maintains and accurately balances cash and proper cash supplies in Teller drawer.
Accepts and completes customer transactions quickly and accurately.
Efficiently maneuvers all computer systems and equipment used in the Teller areas.
Establishes customer account relationships by opening various types of accounts such as checking, savings, certificates of deposits, IRAs, and merchant bankcards.
Has knowledge of the current IRA regulations with the ability to open and maintain new and existing IRAs.
Obtains and completes all necessary documentation for proper establishment of accounts.
Adheres to all bank security and safety measures as stipulated in established security policies.
Reports to the specific branch assigned to work at (branches and hours worked vary) and stays in contact with supervisor to ensure schedule is determined for the upcoming week.
Obtains basic knowledge of various bank services including First State Wealth Advisors, First State Bank Mortgage, Commercial and Consumer loans in order to effectively promote and cross-sell all bank products and services.
Completes required regulatory training and any additional training that is necessary for the proficiency of the Teller/Retail Services Representative position. Attends in-house training and completes online learning plans as outlined.
Completes all required compliance training and complies with the Bank Secrecy Act and Anti-Money Laundering Act as well as all regulations which apply within the scope of the position.