Branch Services Representative (Teller)

University of Hawaii FCU•Honolulu, HI

3d•$35,360 - $41,000•Onsite

About The Position

Join a spirited, dynamic team with Hawai`i’s leading credit union as we make a difference in our community – providing financial value, exceptional service, and state-of-the-art convenience to our members. This high member contact position assists members by processing their transactions in an accurate and timely manner and complies with regulatory recordkeeping. Actively sells and cross-sells credit union products and services within the guidelines of the established production programs and furnishes account statuses.

Requirements

High school diploma or GED is required.
Basic understanding of MS Office Suite is desired.
One to two years cash handling and/or customer service experience.
Excellent customer service & interpersonal skills and mathematical skills.
Able to work in a fast-paced environment; especially where one must frequently convey detailed or important instructions accurately or quickly.
Excellent verbal and written communication skills.
Valid driver’s license required with clean abstract and vehicle to drive to a branch when scheduled.
Movements frequently and regularly required using wrists, hands, and/or fingers.
Must frequently convey detailed or important instructions of ideas accurately and quickly.
Average visual acuity necessary to read, prepare and inspect documents or products.
Able to hear average or normal conversations and receive information.
Sedentary work (sitting most of the time). Able to lift and carry up to 25 lbs.
Able to apply common sense understanding to carry-out detailed instructions and to deal with problems involving variables.
Able to perform basic math skills including adding, subtracting, multiplying and dividing using a calculator.
Able to write and compose sentences using normal word order with present and past tenses and a command of the English vocabulary.

Responsibilities

Accurately and efficiently processes transactions.
Accurately and efficiently performs service requests.
Completes and files regulatory reports as required.
Responsible for accurate handling and maintaining of all cash/negotiable instruments and end-of-day balancing.
Processes check deposits through Check 21 solution.
Cross-sells products and services to members.
Performs other duties as assigned.

Benefits

On-demand pay through our financial wellness provider.
Medical Insurance which Includes Drug and Vision; Company pays 100% of Employee's Self-Coverage; PLUS, a Company Paid Subsidy Towards Family-Coverage
Dental Insurance; Company Pays 100% of Employee's Self-Coverage and Employee Pays for Low Cost Family-Coverage
Medical and Dental Plan Premium Waiver Option
401(k) Retirement Plan with Employer Match and Non-Elective Contribution (NEC)
Eligible to Earn Thirty-Five (35+) Paid Days Off a Year
Vacation Cash-Out Program
Flexible Spending Accounts: Healthcare and Dependent Care (Pre-Tax Benefit)
Company Pays for Employee Group Basic Life With AD&D Insurance
Company Pays for Employee Long Term Disability Insurance
Voluntary Accident Recovery, Critical Illness + Cancer, and Hospital Insurance
Employee Assistance Program (EAP)
Employee Loan Discount
Company Subsidizes 50% for Adult Monthly Bus Pass
Cash Reward Employee Referral Program
Workiversary Cash Reward and Gifts
Internal and External Professional Development Opportunities