Teller Intern

Glacier Bancorp, Inc.•Bozeman, MT

5h•Onsite

About The Position

First Security Bank is a Financial Institution with 9 branches located in Bozeman, Four Corners, Belgrade, Three Forks, West Yellowstone, and Big Sky Montana. We are dedicated to serving Gallatin Valley communities. We work hard to bring you the best rates in the industry combined with the most secure banking practices. Our mission is to ensure customer/employee satisfaction and retention; as well as financial growth. We are known for providing one-on-one client services with comprehensive banking solutions for our clients. Our vision is to be the financial institution and employer of choice. First Security Bank is a growing company with opportunities. We see our growth strategy as an opportunity to not only increase market presence, but also add top talent to our team of professionals. As an intern you will gain valuable work experience in a professional environment. Our interns play an essential role in the departments they are part of, working on special projects, and networking with our teams.

Requirements

Currently enrolled in the Montana State University Business Banking program - Jake Jabs College of Business
Be pursing a degree in Finance or Accounting
Desire to purse a career in Community Banking
A high degree of reliability and dependability used to follow-through and meet commitments and agreements in a timely manner
Exhibits excellent responsiveness and follow-up in assuming responsibility for and delivering on commitments
Demonstrated high level of quality, accuracy and attention to detail

Responsibilities

This position will provide an opportunity to work closely with our operations team.
The individual will work in the teller area assessing customer needs.
Accurately handle cash transactions, participate in High Performance Growth program, performing research, compiling data and making recommendations.
Develop working knowledge of the operations department and gain the ability to communicate its interpretation to customers.
Works under general supervision, performs routine duties related to preparing and, assembling documentation.
Interpersonal skills to meet and deal effectively with the banks in a courteous manner responding to a variety of situations with professional discretion.
Well developed written and verbal communication skills to maintain quality customer service in all aspects of the position.
Has open communications with supervisor through sharing and accepting suggestions and ideas.
Adjustments to change are made as necessary while maintaining a positive attitude
Must comply with all company policies and procedures and all applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control.
Must complete the assigned online training courses and achieve a passing score by due date.
Regular and predictable attendance to accomplish job duties and provide in-person contact with customers.
Provide prompt and courteous service to all internal and external customers, exhibiting professional phone and customer relations skills; maintaining a high level of information security while supporting the goals and mission of the bank.
Accurately handle all aspects of Teller duties to include but not limited to DDA and savings account transactions, cash handling/balancing, sale of gift and travel cards, redemption of savings bonds and processing loan payments.
Promote the bank’s services and cross-sell bank products.
Actively participate in the High Performance Growth (HPG) program including Branch HPG displays, Big Days, and Tell a Friend program.
Follow established BSA and OFAC policies and procedures as required.
Be familiar with and periodically review the bank’s robbery recovery and security procedures.
Perform duties as related to the imaging system and processing of work as required.
Perform opening and closing duties as assigned by supervisor.
Perform additional duties as requested by supervisor.
Actively use the service pledge in all customer encounters.