Teller

Glacier Bancorp, Inc.•Sandpoint, ID

8d•Onsite

About The Position

Love Where You Work! At Mountain West Bank, our employees love where they work! Our employees describe our culture as one that promotes having fun at work and being one big happy family. We take every opportunity we can to recognize and appreciate our employees, not only on designated days, but all throughout the year. We love investing in our employees whether it be in the form of our generous 401(k) contributions to our robust training programs. We also love volunteering in our communities and love delivering the unexpected not only to each other but to our customers and the community. Love Where You Live! We love where we live, and we try to make our communities a little better, both individually and as a team. We strongly encourage all our employees to give back to the community in which they live and we even pay them to do so. Do you have a desire to make your city a better place to live? We just might be able to help you do it. A Strong Foundation Mountain West Bank operates exclusively in the state of Idaho serving Bonners Ferry, Ponderay, Sandpoint, Coeur d’Alene, Post Falls, Hayden, Wallace, Boise, Meridian, Eagle, Nampa, Hailey and Ketchum. We are one of 17 division banks under the Glacier Bancorp umbrella. Glacier Bancorp, Inc. is a community banking organization with assets greater than $29 billion, operating in banking offices across eight western states: Montana, Idaho, Utah, Washington, Wyoming, Colorado, Arizona, Nevada, and Texas. Since 2015 we have been recognized as one of America’s Best Banks, America’s Best-In-State-Companies (top holding company), one of America’s Best Employers By State, one of America’s Most Trusted Companies and one of the World’s Best Banks, according to Forbes Best Banks lists. Ready to LOVE WHERE YOU WORK? Mountain West Bank is seeking a Part-Time Bank Teller for our Sandpoint, ID location. As a Teller, you will support Mountain West Bank’s mission to deliver exceptional customer experiences. This role offers comprehensive training, competitive benefits and growth opportunities, as well as the opportunity to make a difference with every customer interaction. This position is designed for individuals who embody a customer-first mindset with genuine enthusiasm. We are seeking applicants who demonstrate clear communication, provide top-notch customer service skills and have impeccable manners. This position is located at our Sandpoint, ID Financial Center. This position reports to the Customer Service Manager. Career growth includes roles such as a Personal Banker, Customer Service Manager, Branch Manager and many more! This is a part-time, hourly position. Candidates must be available Monday through Friday, 9:00 am to 6:00pm and Saturdays from 8:45am to 1:15pm for a total of 20 hours a week. Rate of pay depends on experience.

Requirements

High school diploma or equivalent.
6 months of prior customer service experience.
Excellent communication and interpersonal skills.
Excellent technology acuity & computer systems knowledge.
Ability to efficiently use multiple computer programs and systems simultaneously.

Nice To Haves

Jack Henry experience
6 months of prior cash handling experience

Responsibilities

Receive checking and savings deposits: verify cash and endorsements, receive proper identification for cash back and issue receipts of deposit.
Examine checks deposited and determine proper funds availability based on regulation requirements and complete hold notices.
Process savings withdrawals. Cash checks: verify endorsement, receive proper identification, and ensure validity.
Identify counterfeit currency.
Answer basic customer inquiries regarding interest rates, service charges and account histories while complying with disclosure requirements, regulations, and consumer privacy policies.
Cross-sell bank products and services.
Refer customers to the proper department for issues that cannot be resolved at the teller line.
Count and roll loose coins.
Issue personal money orders and cashier’s checks, accept orders and payment for U.S. Savings Bonds and sell American Express Travelers Checks (single & multiple signer).
Accept loan payments: verify payment amount and issue receipts.
Buy and sell currency from the vault as necessary, ensuring that teller drawer cash limits are not exceeded.
Ensure teller station is properly supplied.
Follow procedures for removing accounts for dormancy.
Balance drawer daily, including periodic batching of cashed checks.
Process cash advances, redeem U.S. Savings Bonds.
Maintain appropriate currency logs.
Follow all bank policies and procedures.
Perform other transactions as needed in accordance with policy and procedures.
Must comply with applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control.