Teller II

Centennial Bank•Port Saint Joe, FL

About The Position

The Teller II conducts customer transactions quickly, accurately, and efficiently while meeting or exceeding service quality standards. The role safeguards assigned bank assets and contributes to bank growth by promoting and cross-selling bank products and services. The employee handles cash and negotiable items, maintains and balances a teller station, assists with other bank balancing and document-processing tasks, and follows bank policies, account-protection limits, and compliance requirements. The position may require working at another location within the region or market, and the employee must be flexible with work scheduling.

Requirements

High school diploma or GED, plus specialized schooling and/or on-the-job education in a specific skill area.
12–18 months of related experience and/or training.
Ability to communicate effectively and respond to questions in person-to-person and small-group situations with customers, clients, the general public, and coworkers.
Ability to add, subtract, multiply, and divide, including using money and other forms of measurement.
Ability to use common-sense understanding to carry out simple multi-step instructions and handle standardized situations with limited variables.
Basic 10-key, spreadsheet, and word-processing/typing software skills.
Ability to regularly lift up to 25 pounds and frequently lift up to 50 pounds.
Ability to perform the stated physical activities, including standing, walking, sitting, using hands, reaching, stooping, kneeling, crouching, or crawling, and talking or hearing.
Close vision sufficient for computer, equipment, and other work requiring clear vision within two feet or less.
Ability to maintain a positive, friendly, and professional attitude and appearance.
Flexibility to work at an alternative location within the region or market when required.

Responsibilities

Receive cash, pay out cash, and handle negotiable items, loan payments, deposits, withdrawals, and transfers.
Set up, close, and balance the teller station.
Record sales of monetary instruments.
Maintain a neat and well-stocked teller area.
Cross-sell bank products and services.
Follow limits established to protect customer accounts and support bank safety and soundness.
Adhere to bank policies and procedures.
Assist with balancing the vault, ATM, night drop, and coin machine.
Assist with scanning bank documents and proof work as needed.
Use judgment when applying holds and making check-cashing decisions.
Cross-train to be available to open basic new consumer accounts.
Adhere to the work schedule and remain flexible in availability.
Maintain a positive, friendly, and professional attitude and appearance.
Lift coin bags weighing up to 50 pounds.
Work at an alternative location within the region or market when required.
Maintain alertness and work safely.
Complete required BSA/AML and other assigned compliance training.
Perform other related duties as required or assigned.