Teller II

Centennial Bank•Dumas, TX

About The Position

The Teller II conducts customer transactions quickly, accurately, and efficiently while meeting or exceeding service quality standards. The role safeguards assigned bank assets and contributes to the bank’s growth by promoting and cross-selling bank products and services. The position may require working at an alternative location within the region or market and requires flexibility in work-schedule availability. The employee must maintain a positive, friendly, and professional attitude and appearance and remain alert and work safely.

Requirements

  • High school diploma or GED, plus specialized schooling and/or on-the-job education in a specific skill area.
  • 12 to 18 months of related experience and/or training.
  • Ability to communicate effectively and respond to questions in person-to-person and small-group situations with customers, clients, the general public, and coworkers.
  • Basic mathematical ability, including adding, subtracting, multiplying, and dividing, including with money and other measurements.
  • Ability to use common-sense understanding to carry out simple multi-step instructions and handle standardized situations with limited variables.
  • Basic 10-key, spreadsheet, and word-processing/typing skills.
  • Ability to meet the physical requirements of the role, including regularly lifting up to 25 pounds and frequently lifting up to 50 pounds.
  • Close vision sufficient for computer, equipment, and other duties requiring clear vision within two feet or less.
  • Ability to maintain a positive, friendly, and professional attitude and appearance.
  • Ability to work in a constant state of alertness and in a safe manner.

Responsibilities

  • Receive and pay out cash; handle negotiable items, loan payments, deposits, withdrawals, and transfers.
  • Set up, close, and balance the teller station.
  • Record sales of monetary instruments.
  • Maintain a neat and well-stocked teller area.
  • Cross-sell bank products and services.
  • Follow limits established to protect customer accounts and support bank safety and soundness.
  • Adhere to bank policies and procedures.
  • Assist with balancing the vault, ATM, Night Drop, and Coin Machine.
  • Assist with scanning bank documents and proof work as needed.
  • Exercise judgment when applying holds and making check-cashing decisions.
  • Cross-train to be available to open basic new consumer accounts.
  • Adhere to the work schedule and maintain flexibility in availability.
  • Maintain a positive, friendly, and professional attitude and appearance.
  • Lift coin bags weighing up to 50 pounds.
  • Work at an alternative location within the region or market if required.
  • Complete required BSA/AML and other assigned compliance training.
  • Perform other related duties as required or assigned.
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