Teller II

Centennial Bank•Fort Smith, AR

About The Position

The Teller II conducts customer transactions quickly, accurately, and efficiently while meeting or exceeding service quality standards. The position safeguards assigned bank assets and contributes to bank growth by promoting and cross-selling bank products and services. The Teller II works without supervisory responsibilities and may be required to work at an alternative location within the region or market.

Requirements

High school diploma or GED, plus specialized schooling and/or on-the-job education in a specific skill area.
12–18 months of related experience and/or training.
Ability to effectively communicate information and respond to questions in person-to-person and small-group situations with customers, clients, the general public, and coworkers.
Basic math skills, including the ability to add, subtract, multiply, and divide using money and other forms of measurement.
Ability to use common-sense understanding to carry out simple multi-step instructions and handle standardized situations with limited variables.
Basic 10-key, spreadsheet, and word-processing/typing skills.
Ability to maintain a positive, friendly, and professional attitude and appearance.
Ability to lift coin bags up to 50 pounds; the employee must regularly lift up to 25 pounds and frequently lift up to 50 pounds.
Ability to meet the physical requirements of the job, including regularly standing, walking, sitting, using hands to handle or feel, and reaching; frequently stooping, kneeling, crouching, or crawling; and continuously talking or hearing.
Close vision for computer, equipment, and other duties requiring clear vision within two feet or less.
Ability to adhere to the work schedule and be flexible in availability; willingness to work at an alternative location within the region or market if required.
Ability to work in a constant state of alertness and in a safe manner.

Responsibilities

Receive cash, pay out cash, and handle negotiable items, loan payments, deposits, withdrawals, and transfers.
Set up, close, and balance the teller station.
Record sales of monetary instruments.
Maintain a neat, well-stocked teller area.
Cross-sell bank products and services.
Follow limits established to protect customer accounts and support bank safety and soundness.
Adhere to bank policies and procedures.
Assist with balancing the vault, ATM, night drop, and coin machine.
Assist with proper scanning of bank documents and proof work.
Exercise judgment when applying holds and making check-cashing decisions.
Cross-train to be available to open basic new consumer accounts.
Adhere to the work schedule and maintain flexibility in work-schedule availability.
Maintain a positive, friendly, and professional attitude and appearance.
Lift coin bags up to 50 pounds.
Work at an alternative location within the region or market if required.
Maintain a constant state of alertness and work safely.
Complete required BSA/AML and other assigned compliance training.
Perform other related duties as required or assigned.