Teller II, New Accounts - Blytheville, AR

Southern Bancorp•Blytheville, AR

About The Position

Uplift Financial Development Corporation is a Community Development Financial Institution that provides banking, lending, and financial development resources to underserved communities. Its mission is to help build wealth and economic opportunity, with a focus on low-wealth and unbanked or underbanked populations, including Black and Brown individuals. The Teller II provides prompt, efficient, and friendly customer service, including receiving and paying cash and identifying customer needs to suggest appropriate Bank services. The role follows established Bank policies and procedures and the supervisor’s direction. It may include assisting with new accounts and performing the duties of a branch Customer Service Representative on a scheduled Saturday rotation. Uplift Financial Development Corporation and its subsidiaries are equal opportunity employers. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. The organization seeks a workforce that reflects the diversity of its customers and communities.

Requirements

High school diploma or equivalent.
One to two years of customer service and cash-handling experience.
Strong customer-contact skills, including the ability to greet the public courteously and respond professionally to a variety of situations.
Ability to maintain confidentiality of Bank records and customer transactions.
Detail-oriented and accurate, with the ability to multitask and good mathematical aptitude.
Ability to operate a computer terminal, 10-key, and general office equipment.
Willingness to participate in and represent Southern Bancorp through civic and community organizations.

Nice To Haves

Experience in a bank or similar financial institution is preferred.

Responsibilities

Respond to customer inquiries as appropriate.
Maintain appropriate cash levels in drawers, keep cash secure, and help ensure the Bank’s safety.
Cash checks; receive checking and related account transactions and deposits; verify cash and endorsements; make change; and issue receipts.
Receive savings deposits, pay withdrawals after verifying balances and signatures, and redeem U.S. Savings Bonds.
Receive loan payments when installment loan coupons accompany payments.
Process night deposits and mail-in deposits.
Process cashier’s checks, cash advances, and other Bank services; accept applications for and issue U.S. Savings Bonds.
Service ATMs according to schedule or need, as applicable.
Accept tax deposits and utility payments, as applicable.
Open safety deposit boxes.
Complete Currency Transaction Reports (CTR) as needed.
Perform branch Customer Service Representative duties on a scheduled Saturday rotation.
Assist with opening new accounts, as applicable.
Cross-sell Bank and affiliate services.
Complete all required training.
Perform other related duties as required or assigned.

Benefits

401(k)/Roth plan with immediate eligibility and employer match up to 6%.
Employee stock ownership plan.
Discounted rate on a primary home mortgage.
Credit and housing counseling and free financial education tools for customers and employees.
Choice of two medical plans: a low-deductible PPO or an HDHP with a Health Savings Account.
Dental and vision insurance.
Employer-paid life insurance and short- and long-term disability coverage.
Voluntary life insurance options for employees, spouses, and children.
Paid holidays and paid time off.
Bonus plan.
Opportunity for merit raises.
Employee reward and recognition programs.
Community service opportunities.