Teller I

Great Southern Bank • Overland Park, KS

5d

About The Position

The Teller I provides customer service and product referrals, processes financial transactions accurately and efficiently, and meets Banking Center Associate Standards. The role includes maintaining security of assigned cash, balancing daily transactions, verifying cash totals, and identifying, documenting, and reviewing cash differences. The teller represents Great Southern Bank professionally, protects confidential customer and facility information, and follows bank policies, procedures, and applicable banking regulations.

Requirements

• High school diploma or GED.
• 0 to 6 months of related experience or training.
• Regular use of a desktop or laptop computer, basic operating systems, and specialized software systems.
• Basic experience with alphanumeric data entry, PowerPoint, Excel, and word processing.
• Ability to add, subtract, multiply, and divide.

Nice To Haves

• Prior banking or cash handling experience.

Responsibilities

• Represent the bank courteously and professionally, apply the 5 Winning Ways of Customer Service, and meet or exceed Secret Shop score expectations.
• Maintain basic knowledge of Great Southern Bank services and products, refer customers to appropriate offerings, meet referral expectations, and use the CRM program accurately.
• Balance daily transactions, verify cash totals, locate cash differences, and ensure differences are documented and reviewed.
• Process transactions efficiently and accurately, meeting or exceeding POD error expectations.
• Protect the confidentiality of customer account information and facility security codes; follow bank security policies and procedures and attend annual BSA and Security training.
• Comply with and implement bank policies and procedures and maintain working knowledge of applicable banking regulations.
• Maintain regular and reliable attendance, punctuality, and professional appearance; communicate clearly through in-person, phone, email, and written correspondence.
• Follow company policies and applicable banking rules, regulations, and laws, including BSA/AML requirements.
• Perform other related duties as required or assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED