Teller I (Full Time) - Midland, West

PROSPERITY BANK•Midland, TX

12d

About The Position

The Teller I processes customer transactions and provides courteous, professional service while promoting the bank’s products and services. Duties include handling deposits, withdrawals, loan payments, checks and other negotiable instruments, account transfers, credit card cash advances, and sales of traveler’s checks, official checks, and money orders. The role also involves operating an online teller terminal, balancing cash, resolving discrepancies, protecting customer information, following teller procedures and compliance requirements, and maintaining effective relationships with customers, coworkers, and management. The position has no supervisory responsibilities. It requires a high school diploma or equivalent and at least one year of related experience or cash-handling experience. Previous teller experience is preferred. Work is sedentary in a typical office environment, with frequent hand, wrist, and finger movements and occasional exertion of up to 10 pounds. Meetings and training may take place on weekdays, evenings, or Saturdays.

Requirements

High school graduate or equivalent.
At least one year of related experience or cash-handling experience.
Good communication skills.
Professional appearance, dress, and attitude.
Good math and typing skills.
Ability to operate related computer applications and business equipment, including an adding machine, typewriter, copy machine, coin and money-counting machines, and telephone.
Ability to read and comprehend simple instructions, short correspondence, and memos.
Ability to write simple correspondence and present information effectively in one-on-one and small-group settings.
Ability to follow detailed but uncomplicated written or oral instructions and solve problems involving a few concrete variables in standardized situations.
Ability to apply fractions, percentages, ratios, and proportions to practical situations.
Ability to meet the stated physical demands, including frequent wrist, hand, and finger movements and occasional exertion of up to 10 pounds.
Ability to attend meetings and training that may be held on weekdays, evenings, and/or Saturdays.

Nice To Haves

Understanding of bank operations preferred.
Previous teller experience preferred.

Responsibilities

Process customer deposits, withdrawals, loan payments, account transfers, and credit card cash advances.
Cash checks and other negotiable instruments; examine documents for endorsements and negotiability.
Sell traveler’s checks, official checks, money orders, and other bank products and services.
Operate an online teller terminal and perform assigned night-drop functions.
Verify and balance cash daily, maintain balancing records, and promptly detect and resolve discrepancies.
Follow teller procedures, compliance requirements, and security procedures.
Provide courteous, professional customer service; promptly resolve customer requests and inquiries while protecting customer information.
Identify opportunities to cross-sell bank products and services and strengthen customer relationships.
Coordinate with area personnel and management, assist coworkers as needed, and support training or orientation when needed.
Keep the supervisor informed of area activities and concerns; complete required reports and records accurately and promptly.
Attend meetings and training that may occur on weekdays, evenings, and/or Saturdays.
Perform related clerical duties and keep work areas clean, secure, and well maintained.
Represent the bank professionally and help maintain its reputation.