Teller I (Full Time) - Groves

PROSPERITY BANK•Groves, TX

About The Position

The Teller I processes deposits, withdrawals, loan payments, transfers, and negotiable items; posts transactions to general ledger accounts; and sells bank products and services. The role provides courteous, professional customer service, protects customer privacy, follows teller procedures and compliance requirements, and helps maintain the bank’s quality reputation. The position also involves balancing cash, resolving discrepancies, completing records and reports, supporting colleagues, attending training, performing assigned night-drop and clerical duties, and maintaining a clean, secure work area. This role has no supervisory responsibilities.

Requirements

High school graduate or equivalent.
At least one year of related experience or cash-handling experience.
Good communication skills.
Professional appearance, dress, and attitude.
Good math skills.
Good typing skills.
Ability to operate related computer applications and business equipment, including an adding machine, typewriter, copy machine, coin and money-counting machines, and telephone.
Ability to apply common sense to detailed instructions and address problems involving a few variables.
Ability to perform basic math, including using decimals to compute ratios and percentages and to interpret graphs.
Ability to communicate and write clearly using proper punctuation and appropriate vocabulary.
Ability to perform sedentary work, with frequent use of fingers, hands, and wrists and the ability to talk and hear ordinary conversations.

Nice To Haves

Understanding of bank operations.
Previous teller experience.

Responsibilities

Process deposits, loan payments, account transfers, credit card cash advances, and other teller transactions.
Cash checks and other negotiable instruments, examining documents for endorsements and negotiability.
Sell traveler’s checks, official checks, and money orders.
Verify and balance cash daily, maintain an acceptable balancing record, and promptly detect and resolve discrepancies.
Promote bank products and services to meet customer needs and strengthen client relationships.
Represent the bank courteously and professionally, promptly resolving client requests and inquiries.
Operate the online teller terminal and maintain the privacy of customer information.
Follow teller procedures, compliance requirements, and security procedures; maintain no more than one proof error within a 30-day period.
Coordinate with area personnel and management, assist colleagues as needed, and help with training or orientation when required.
Keep the supervisor informed of area activities and concerns.
Complete required reports and records accurately and promptly.
Attend meetings and training classes, which may be held on weekdays, evenings, and/or Saturdays.
Perform night-drop functions and related clerical duties as assigned.
Keep work areas clean, secure, and well maintained.