Teller I (Full Time) -Westlake

Prosperity Bank•Austin, TX

About The Position

The Teller I processes deposits, withdrawals, loan payments, and other financial transactions, posts transactions to general ledger accounts, cashes negotiable items, and promotes the bank’s products and services while providing excellent customer service. The role requires accurate cash handling, adherence to teller procedures and compliance requirements, protection of customer privacy, and professional interaction with clients and colleagues. The position has no supervisory responsibilities. The teller maintains effective client and internal working relationships, promptly resolves client inquiries, operates an online teller terminal, completes reports and records, and assists with staff training or orientation as needed. Other assigned duties may include night-drop functions, clerical work, and maintaining clean, secure work areas. The stated schedule is Monday through Friday, 8:00 a.m. to 6:00 p.m., with some Saturdays from 9:00 a.m. to 1:00 p.m.

Requirements

High school graduate or equivalent.
At least one year of related experience and cash-handling experience.
Good communication skills.
Professional appearance, dress, and attitude.
Good math and typing skills.
Ability to operate related computer applications and business equipment, including an adding machine, typewriter, copy machine, coin and money-counting machines, and telephone.
Ability to read and comprehend simple instructions, short correspondence, and memos; write simple correspondence; and present information effectively in one-on-one and small-group situations.
Ability to follow detailed but uncomplicated written or oral instructions and handle problems involving a few concrete variables in standardized situations.
Ability to apply fractions, percentages, ratios, and proportions to practical situations.
Ability to speak clearly and convey detailed or important information accurately, loudly, or quickly when needed.
Ability to hear ordinary conversations and receive normal information.
Ability to perform frequent repetitive wrist, hand, and finger movements.
Average visual acuity necessary to prepare or inspect documents or products or operate machinery.
Ability to perform sedentary work, generally sitting most of the time, and occasionally exert up to 10 pounds of force.

Nice To Haves

Understanding of bank operations preferred.
Previous teller experience preferred.

Responsibilities

Process deposits, loan payments, account transfers, credit card cash advances, and other teller transactions.
Cash checks and other negotiable instruments; examine documents for endorsements and negotiability.
Sell traveler’s checks, official checks, and money orders.
Verify and balance cash daily, promptly detect and resolve discrepancies, and maintain an acceptable balancing record.
Follow teller procedures and compliance requirements, including maintaining no more than one proof error within a 30-day period.
Promote and cross-sell bank products and services to meet customer needs and develop or strengthen client relationships.
Represent the bank courteously and professionally and promptly resolve client requests and inquiries.
Operate an online teller terminal and protect the privacy of customer information.
Coordinate with area personnel and management, assist staff as needed, and help with training or orientation when required.
Keep the supervisor informed of area activities, problems, or concerns.
Complete required reports and records accurately and promptly.
Attend meetings and training classes, which may occur on weekdays, evenings, or Saturdays.
Perform night-drop functions and related clerical duties as assigned.
Keep work areas clean, secure, and well maintained.
Perform other duties as assigned.