Teller I (Full Time) -Westlake

PROSPERITY BANK•Austin, TX

About The Position

The Teller I performs teller and customer-service functions, including processing deposits, withdrawals, loan payments, account transfers, credit card cash advances, and negotiable items. The role promotes bank products and services, maintains accurate cash balances, follows teller procedures and compliance requirements, and protects customer information. The position also includes clerical and night-drop duties as assigned, maintaining a clean and secure work area, and coordinating with colleagues and management. This role has no supervisory responsibilities. The schedule is Monday through Friday, 8:00 a.m. to 6:00 p.m., with some Saturdays from 9:00 a.m. to 1:00 p.m. The job is described as sedentary office work, with sitting most of the time and occasional exertion of up to 10 pounds.

Requirements

High school graduate or equivalent.
At least one year of related experience, including cash handling.
Good communication skills.
Professional appearance, dress, and attitude.
Good math and typing skills.
Ability to operate related computer applications and business equipment, including an adding machine, typewriter, copy machine, coin and money-counting machines, and telephone.
Ability to read and comprehend simple instructions, short correspondence, and memos.
Ability to write simple correspondence and present information effectively in one-on-one and small-group situations.
Ability to follow detailed but uninvolved instructions and handle problems involving a few concrete variables in standardized situations.
Ability to apply fractions, percentages, ratios, and proportions to practical situations.
Ability to talk frequently to convey detailed or important information accurately, loudly, or quickly; hear ordinary conversations; perform repetitive wrist, hand, or finger movements; and meet average visual acuity needs for documents or machinery.
Able to perform sedentary work, sitting most of the time, and occasionally exert up to 10 pounds of force.
Able to work the stated weekday schedule and some Saturdays.

Nice To Haves

Understanding of bank operations preferred.
Previous teller experience preferred.

Responsibilities

Represent the bank in a courteous and professional manner.
Receive and process deposits and loan payments.
Cash checks and other negotiable instruments; examine items for endorsements and negotiability.
Process transfers between accounts and credit card cash advances.
Sell traveler’s checks, official checks, and money orders.
Verify and balance cash daily, promptly detect and resolve discrepancies, and maintain an acceptable balancing record.
Offer and cross-sell bank products and services to meet customer needs and build client relationships.
Follow teller procedures and comply with applicable requirements.
Promptly resolve client requests and inquiries, maintain customer privacy, and help uphold the bank’s reputation.
Operate the online teller terminal and related business equipment.
Coordinate with area personnel and management, assist staff as needed, and provide training or orientation when needed.
Keep the supervisor informed of area activities and concerns.
Complete required reports and records accurately and promptly.
Attend meetings and training classes, which may be held on weekdays, evenings, and/or Saturdays.
Perform night-drop functions and related clerical duties as assigned.
Ensure work areas are clean, secure, and well maintained.
Perform other duties as assigned.