Teller I (Bilingual Required)

Rogue Credit Union • Klamath Falls, OR

2d

About The Position

The Teller I accurately processes financial transactions and provides information to members in the lobby and/or by telephone. The role provides friendly, helpful, and confidential assistance while ensuring a positive member experience and minimizing wait times. The Teller helps create loyal members by delivering Rogue's Service Promises, exhibiting Rogue Service Standards, and providing unsurpassed member service.

Rogue Credit Union is a member-owned, not-for-profit financial cooperative headquartered in southern Oregon, serving members in select counties in Oregon, California, and Idaho. The organization emphasizes community involvement and a supportive culture that encourages team members to grow their careers.

Requirements

• One month to twelve months of similar or related experience.
• High school education or GED.
• Good communication and listening skills.
• Ability to multitask and operate 10-key calculators.
• Good computer, keyboarding, and cash-handling skills.
• Attention to detail and accuracy.
• Bilingual ability is required.
• Ability to lift up to 30 pounds, stand and walk continuously, and perform tasks requiring finger dexterity.
• Ability to communicate occasionally in person and by telephone and maintain continuous clarity of vision at near and far distances.

Responsibilities

• Receive and accurately process member financial transactions, including deposits, withdrawals, loan payments, money orders, transfers, disputes, statement and check copies, and safe deposit box services, as directed.
• Respond to member requests, problems, and complaints, or direct members to the appropriate person for information and assistance; take ownership of and follow through on member requests.
• Collaborate with and assist other departments and branches to maintain service across the credit union.
• Promote credit union products and services to meet members' needs and deepen their participation.
• Accurately maintain and balance the cash drawer and daily transactions, ATMs, vaults, cash and coin vaults, and dispense machines; complete branch-specific opening and closing duties.
• Proactively perform other duties as needed or assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED