Teller I (Full Time) - Aransas Pass
About The Position
The Teller I processes customer banking transactions, including deposits, withdrawals, loan payments, account transfers, checks and other negotiable instruments, savings bonds, cashier’s checks, traveler’s checks, official checks, money orders, and credit card cash advances. The role promotes bank products and services while providing courteous, professional customer service and maintaining the privacy of customer information. The Teller operates an online teller terminal, verifies and balances cash, promptly investigates discrepancies, follows teller procedures and compliance requirements, and performs related clerical, night drop, and other assigned duties. The position works with area personnel and management, may assist with staff training or orientation, completes required reports and records, and attends required meetings and training. This role has no supervisory responsibilities.
Requirements
- High school graduate or equivalent.
- At least one year of related experience and cash handling experience.
- Good communication skills.
- Professional appearance, dress, and attitude.
- Good math skills.
- Good typing skills.
- Ability to operate related computer applications and business equipment, including an adding machine, typewriter, copy machine, coin and money counting machines, and telephone.
- Complete required training and webinars in the 90-day plan.
- Knowledge or proficiency in the listed areas: Mentor Program; DNA Standard/UX; CTR/MIL understanding; IVIEW; product knowledge; ATM balancing; WITS/Wires—minimum domestic; risk management skill; and dual control.
- No more than one proof error within a 30-day period.
Nice To Haves
- Understanding of bank operations.
- Previous teller experience.
Responsibilities
- Receive and process customer deposits and loan payments.
- Cash checks and other negotiable instruments, and examine documents for endorsements and negotiability.
- Process transfers between accounts and credit card cash advances.
- Sell traveler’s checks, official checks, and money orders.
- Verify and balance cash daily, maintain balancing records, and promptly detect and resolve discrepancies.
- Promote bank products and services to address customer needs and strengthen relationships.
- Follow teller procedures and comply with applicable requirements.
- Provide courteous, professional service and promptly resolve customer requests and inquiries.
- Operate the online teller terminal and maintain the privacy of customer information.
- Coordinate with area personnel and management, assist staff as needed, and help with training or orientation when required.
- Keep the supervisor informed of area activities, problems, or concerns.
- Complete required reports and records accurately and promptly.
- Attend meetings and training classes, which may be held on weekdays, evenings, or Saturdays.
- Perform night drop functions, related clerical duties, and other assigned duties.
- Keep work areas clean, secure, and well maintained.
- Maintain the bank’s professional reputation and customer relationships.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
