Teller Floater

Sound Credit Union•Bellevue, WA

7h•Onsite

About The Position

Sound Credit Union is seeking a Teller Floater / Member Service Representative to support branches in the King North Region. This role is ideal for individuals passionate about helping others, curious, enjoy problem-solving, value building customer relationships, and seek opportunities for professional development. The credit union offers a unique Branch Progression Model for advancement and salary increases through on-the-job training and structured compensation increases. This position is eligible for a $1,500 Sign-On Bonus, with $500 paid on the first paycheck and $1,000 paid after the 6-month anniversary. A monthly car stipend of $500 is also provided. Sound Credit Union was founded in 1940 and is one of Washington State’s largest credit unions with 26 full-service branches. They operate by the Guiding Principles of Make a Connection, Be a Champion, and Doing the Right Thing for their members, employees, and community. Sound Credit Union is an Equal Opportunity employer that values diversity and inclusivity.

Requirements

One year experience in a customer service position required.
Ability to flexibly travel between branches.
High School Diploma or equivalent required.
Must be bondable.
Employer sponsorship to secure or maintain employment authorization is not available.
Notary and NMLS certifications are necessary for UA II level and higher and require US citizenship or permanent legal residency in order to be obtained as per WA State Law.

Nice To Haves

Cash handling and retail sales experience is preferred.

Responsibilities

Assist members with financial transactions.
Respond to inquiries.
Build relationships with members.
Provide information on account status, balances, and loan details to deliver exceptional member service.

Benefits

100% employer paid premiums for medical, dental, vision, and disability for yourself and more than 70% for dependent’s premiums.
401k match dollar for dollar up to 4% – plus an additional discretionary profit share.
Three weeks Paid Time Off (PTO) accrued annually to start, with increases over tenure.
Up to 40 hours of employer paid Work/Life Balance time, awarded annually.
10 employer paid Federal Holidays every year.
Up to 3% annual salary equivalent annual bonus may be awarded when the Credit Union meets its goals, paid each November.
Up to $50/month gym/lifestyle reimbursement.
Up to $5,000/year Tuition Assistance Program.
Incentives for multilingual speakers.
Employee Assistance Program (EAP) and Virtual Behavioral & Mental Health Services.
Free and/or discounted banking services and loans.
Employee Charitable Matching Program.
Free ORCA pass.
$1,500 Sign-On Bonus
$500 monthly car stipend