About The Position

Gate City Bank is hiring a part-time Customer Service Representative for its retail banking team at the Moorhead Hornbachers office. The role focuses on providing exceptional service, completing financial transactions accurately, and helping customers find ways to make banking simpler and more rewarding. The schedule is guaranteed at 15–19 hours per week: Monday through Friday from 1:30 PM to 6:15 PM, plus two Saturdays per month from 8:45 AM to 12:15 PM. Saturday shifts receive an additional $5 per hour. The position is in-office and pays $17.75–$18.75 per hour, with the additional Saturday differential. Gate City Bank describes opportunities for career advancement and promotional opportunities. Qualified part-time team members may be eligible for benefits, including medical, dental, and vision insurance options, a 401(k) match, PTO, and wellness benefits.

Requirements

  • High school diploma or equivalent.
  • Strong attention to detail and a passion for accuracy.
  • Enthusiasm for creating positive customer experiences.

Nice To Haves

  • 1–2 years of customer service, cash handling, or sales experience is strongly preferred.

Responsibilities

  • Assist customers with financial transactions and identify ways to make banking simpler and more rewarding.
  • Open new accounts and educate customers about the bank’s products and services.
  • Balance the cash drawer accurately.
  • Follow established policies, procedures, and service standards.

Benefits

  • Qualified part-time team members may be eligible for medical, dental, and vision insurance options, a 401(k) match, PTO, and wellness benefits.
  • Career advancement and promotional opportunities.
  • Additional $5 per hour for Saturday shifts.
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