Full-Time Teller/CSR
OHNWARD BANCSHARES•Central City, IA
•Onsite
About The Position
This position is responsible for processing many daily transactions and communicating with different types of clients. It provides information about products and services, resolves emerging customer account problems accurately and efficiently, and obtains and relays customer feedback. The role processes transactions accurately and efficiently in accordance with established policies and procedures. As the bank’s frontline position, it plays a fundamental role in achieving customer satisfaction and revenue growth objectives.
Responsibilities
- Process daily customer transactions accurately and efficiently in accordance with established policies and procedures.
- Communicate with clients and provide information about products and services.
- Resolve emerging problems with customer accounts accurately and efficiently.
- Obtain and relay customer feedback.
Benefits
- Stakeholder bonus
- Health insurance
- Dental insurance
- Retirement plan (401k) with a 3% Safe Harbor contribution plus a discretionary contribution
- 10 observed holidays
- PTO
- Company-provided group term life insurance
- Short-term disability, 100% provided by the company
- Long-term disability
- Maternity/paternity leave at 100% of pay
- Community involvement programs, including Pay-It-Ohnward company giving program and Grilling for Charity community donations
- Thank God Its Monday (TGIM) company event
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
