Teller/Banker (Briargate)

Security Service Federal Credit Union • Colorado Springs, CO

10h • $21

About The Position

As a Teller/Banker, you will often deliver the credit union’s first impression to its members. You will become an expert and advocate for Security Service products and services, helping members work toward their financial goals and building lasting relationships. You will promote products such as checking and savings accounts, loans, credit cards, and insurance services, offering only those that meet members’ needs and contribute to their financial success.

This role supports the credit union’s goals by meeting sales goals, identifying cross-sell opportunities, and educating members about digital services. You will provide universal service and be cross-trained in teller and banker functions, creating additional learning and growth opportunities. You may also complete other job-related duties that support the organization’s vision, purpose, and values. Starting pay is $21.00 per hour, with the amount based on relevant experience.

Requirements

• High school diploma or equivalent.
• At least one year of direct banking experience, or two to three years of relevant experience in cash handling, customer service, and sales, or comparable skills.
• Customer-centric attitude focused on delivering positive member experiences while maintaining strict confidentiality.
• Excellent interpersonal and communication skills.
• Goal-driven mindset.
• Proficiency with computer software, including Excel, Word, and Outlook.
• Strong attention to detail and organizational skills.
• Ability to focus in a fast-paced environment.
• Ability to maintain a flexible schedule during normal business hours.
• May be required to travel to other branch locations for work or training.
• If required by management to register as a Mortgage Loan Originator, complete federal registration within 180 days of request and maintain active registration in accordance with S.A.F.E. Act requirements.
• If MLO registration is required, successfully pass and continue to meet background-check requirements for the GSA Excluded Parties List, HUD Limited Denial of Participation List, and FHFA Suspended Counterparty Program list.

Responsibilities

• Provide members with teller and banker services as a cross-trained universal-service employee.
• Promote checking and savings accounts, loans, credit cards, insurance services, and other relevant products and services.
• Offer only products and services that meet members’ needs and support their financial success.
• Build and nurture long-lasting member relationships.
• Meet sales goals and proactively identify cross-sell opportunities.
• Educate members about available digital services.
• Complete other job-related duties that support the organization’s vision, purpose, and values.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED